Job Description
Company DescriptionAt Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.Winning Services, operating nationwide, offers world-class delivery, installation, and warehousing for our whitegoods, homewares, and 3PL partners. As we invest in the latest technology and equipment to expand our comprehensive coverage and legendary service to our customer base, our team members consistently deliver the best shopping experience, as evidenced by our impressive net promoter score of 81.1.Job DescriptionThe Installer - Plumber is involved in the delivery and installation of appliances, including plumbing and gas connections, at customers’ premises in a timely and professional manner. The Installer - Plumber will operate with a continual focus on Safety, Service, Cost, and Team, and align with company values.Install, and inspect various home appliances for customers.Ensure timely and efficient completion of tasks to meet customer expectations.Provide exceptional customer service and address any customer concerns or questions.Maintain a high level of professionalism and positive attitude during interactions with customers.Collaborate closely with the team to ensure smooth operations and customer satisfaction.Adhere to safety protocols and guidelines at all times.QualificationsPlumbing Cert/Licence.Gas Fitter Licence.A clean driving record with no traffic convictions.A great customer focus work ethic, with demonstrated customer experience.Strong safety focused including safe manual handling knowledge and experience.Ability to maintain a professional and calm manner whilst working in a fast-paced, high-pressure environment.High attention to detail.Demonstrated problem solving ability.Excellent written and verbal communication skills.Results and targets driven with a proactive, can do approach.Intermediate level computer/app literacy Experience working with appliances, furniture, or large bulky items preferred but not essential.Experience with platforms such as Google Suite, Microsoft OfficeAdditional InformationPermanent full-time Monday - Friday.6:00am - 2:00pm.Company vehicle + tools + uniform + phone.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.Access to an employee assistance program (EAP).Discover our vibrant community and learn more about us at www.winninggroup.com.auIn the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.Winning Services
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