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Bet365 Logo

technology engineer

5655326

Stoke-on-Trent, England

1 day ago

44201 - 30708 GBP

Bet365

www.bet365.com

Stoke-on-Trent, United Kingdom

Denise and John Coates

$2 to $5 billion (USD)

Company - Private

2000


Job Description

technology

Overview

Technology

Full Time

Closes 16/08/23

Stoke-on-Trent

Full Time

Closes 16/08/23

Who we are looking for

An End User Technology Engineer who will be responsible for the continual design, configuration and management of all desktop infrastructure technology on premise and in the cloud.

You will play a pivotal role ensuring all platforms and services remain operational, managed, compliant and secure. As part of a highly skilled team of engineers, you will interact with all operating systems including Linux, and macOS, with the main focus being on Windows.

Providing 3rd line maintenance and supporting a global desktop infrastructure, you will be responsible for keeping all desktop endpoints up to date by remediating any problems or vulnerabilities. You would also be identifying and resolving any security risks as well as looking at future technologies and how they can be beneficial.

With a proven track record in delivery you will be leading and delivering project related work to a structured methodology, providing frequent updates on all activities. The role will also involve responding to technical issues escalated to the team and ensuring restoration of service within expected timescales.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Preferred skills and experience

Ability to manage and support endpoint tools and services such as Microsoft Endpoint Configuration Manager, Defender, Intune and Autopilot.
Strong analytical and documentation skills.
Advanced knowledge of Microsoft Windows, Linux, and macOS platforms.
Working knowledge of Microsoft 365 applications.
Proficient in PowerShell Scripting.
Experience creating and maintaining hardware management life cycle processes, to ensure the Business hardware is kept up to date.
Strong interpersonal skills and aptitude to interact with many different areas of the Business.
Experience with managing and delivering projects.

Main Responsibilities

Taking responsibility for the technical design and configuration of all End User Technology platforms and services.
Reviewing new and current technologies and presenting service improvements.
Managing and supporting all End User Technology platforms including Deployment, Security and Device Management.
Producing all technical documentation associated with each platform and service such as high level designs, low level designs and technical design guides.
Recording configuration standards and processes, as well as creating training material and quick guides.
Creating reports and building images for distribution over a global network.
Maintaining and updating all core builds, ensuring software is reviewed and updated.
Adhering to all published processes, procedures and working practices as outlined in standard operating procedures.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.

Health Insurance

Reassurance for your health and wellbeing.

Income Protection

Your income is protected, just in case.

Life Events and Long Service

To celebrate your big occasions, dedication and hard work.

Stoke-on-Trent

We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

Our location

  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

What we get up to

Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

Some location benefits

On-Site Restaurant

Tea and Coffee Service

Great Commuter Links

Company Leisure Facility


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