Job Description
About us
DNA Vetcare Ltd is a medium business in Mead, Dartford. We are professional and inclusive.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
- International workforce
Picture the scene – a quaint and popular veterinary surgery in the heart of the community in Dartford
This is premium veterinary care for those adored pets at its most exquisite and client recommended.
Clinically and customer related our drive to ensure we provide first class care to our clients is of high importance to our independent vet owned team.
If you feel service and pets are a top priority for you, then you should be working with us at our UK's Best Vet award winning surgery.
To apply for this role you should be competent and confident in the basics of a veterinary reception to include :
40 hours per week including weekends on a rota (with days off in LIEU)
Welcoming clients and their pets upon arrival
Booking appointments and arrivals on the RX Works diary
Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
Booking in follow up appointments for the pet once they have left their initial consultation
Help the Vet and Nurse team with queries
Being responsible for paperwork being scanned onto pet's digital records
Liaison with clients regarding queries for appointment booking and medication collection
Ordering food and medication
Taking payment immediately after treatment of the pet
0% finance application processing for those clients wanting to spread the cost of payment for larger operations
If you feel you already have experience and passion in many of the above, please do send through your CV to our area Manager Stacey for a confidential call. This is a new and exciting position within our team!
Job Types: Full-time, Permanent
Salary: £10.50-£11.50 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- UK visa sponsorship
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Dartford: reliably commute or plan to relocate before starting work (required)
Experience:
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
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