Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
ROLE AND RESPONSIBILITIES
The Project Coordinator (PC) is responsible for ensuring all assigned projects are documented, uploaded to the PMWeb platform ensuing all data entry is correct, in line with the client’s expectations and that of the Project Managers. They will also be responsible for the administration of the project managers ensuring the team as a whole is successful in its goals and objectives.
The role ensures efficient and consistent updates on all project activities to meet the contractual obligations, helping to achieve the Client’s regional on time project delivery objectives, financial management and control, data consistency and risk management.
MAJOR RESPONSIBILITIES
Ownership
Assist the Project Managers to develop the project plans
In advance of the project commencement load all projects onto the PMWeb
Constantly monitor the progress of all projects under their control
Ensure regular review of data
Provide analytics review
Collate and review supply chain quotes
Understand the local client’s key business drivers
Support the FM and Clients team to upload small works where applicable to OVP
Client/Stakeholder Management
Serves as primary point of contact for JLL for the JPMC Account with regards to projects
Accountable for PMWeb regularly updated to meet contractual obligations of JLL for the JPMC Account
Manage relationships with key stakeholders in the Client’s organization
Work with the project managers to plan, schedule and constantly review the capital plan works and especially those allocated to JLL
Work with the D&C team to develop a plan, schedule and consistently review the BAU/small works plan
Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services
Financial Management
Work with the project managers/owners to collate, review and upload quotes for projects
Provide reports and gaps in project financial process
Help support the agreed country growth targets for their sub-regions.
Develop and understanding of the services provided by Jones Lang LaSalle. Identify opportunities to cross-sell services and make recommendations for growth.
Contract Management
Ensure all aspects of the role are adherence to the contract
Responsible for the reporting of key performance indicators, service levels and other measures
Escalation of requirement for change and ensure change control process is adopted and implemented
Operations
To facilitate the transfer of information for projects delivered under the IFM contract throughout EMEA (Europe, Middle-East and Africa)
To keep information on PMWeb up to date
To transcend some of the PMWeb skills to the general working team in order to help assist collaboration and efficiency
To organise communications according to time zones and to integrate with the 19-20 Project Managers that host the projects throughout EMEA
To report with clarity and precision to members of the team
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
Minimum 1 years’ experience in a similar role
Has experience in handling client and/or Firm sensitivities’ knowing when to escalate with urgency, or how to de-escalate certain risks
Has experience in translating client needs into existing or new business growth
Critical Competencies for Success
Technical CompetenceUnderstands Technical Processes for project coordination
The reporting of all financial aspects of the project
Quest for ExcellenceThe delivery optimization and continuous improvement
Performance Management of the project management team
Project Management & Organizational SkillsPlanning & organizational skills to prioritize work and meet tight deadlines
Other Personal Characteristics
Demonstrated client relationship skills
Demonstrated people skills – ability to work effectively within a team effectively and work openly, constructively and collaboratively
Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
Self-motivated and confident, Gravitas, EQ
Flexible – able to adapt and effectively deal with rapidly changing, stressful situations
Able to work independently and be a team player
Exhibits honesty & trustworthiness
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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