Job Description
Scope of Position:To deliver the Ontario Works Program by undertaking the following tasks:To interview clients, complete required documentation, determine initial and ongoing eligibility and entitlement and to provide information, guidance, referrals and community liaison on his/her clients’ behalf.Position Description:Interviews potential program participants and collects, verifies, and inputs information related to past history, living arrangements, and current financial statusDetermines initial and ongoing eligibility and entitlement in accordance with the Ontario Works Act, Ministry directives, and local policiesDetermines and monitors ongoing eligibility by keeping abreast of legislative/directive changes and ensures all documentation is current through routine client office interaction and monitoring and verifying declared incomeApproves trustees on behalf of applicants under 18 years of age and others that require a trusteeNegotiates and monitors mutually agreed upon action plans, assessing client needs, interests, barriers to employment and assisting recipients to overcome those barriers through planning, strategizing, and making referrals to internal programs and external agenciesDetermines eligibility for life stabilization related expenses for Ontario Works ParticipantsDetermines records and recovers overpayments out of ongoing assistance through SAMS and ensures cases are terminatedPresents evidence in court in cases of fraud if subpoenaedAnalyzes participation and determines non-compliance based on test of reasonableness and imposes sanctions as requiredPerforms other duties as assignedRequirementsKnowledge and Experience:Four year (Honours) University Degree or Three year university degree plus an additional two year college diploma (in a related field).Plus over two (2) years related work experience e.g. social services or counselling (employment and/or educational)Skills and Abilities:A valid Ontario driver’s license as travel is requiredSound interpersonal/communication skills, as Case Manager regularly deals with persons with diverse educational background and cultures that may be construed as barrier(s) to employment.Ability to operate general office equipment and the corporate standard software, along with department-specific software (i.e. SAMS).Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.BenefitsPosting #: CUPE 33.24Position: Case ManagerStatus: Temporary Full Time (date of hire up to approximately October 31, 2025)Employee Group: CUPE Local 4700Salary: $29.64 - $37.04 per hourDivision: Health and Social ServicesDepartment: Social Services and HousingReports To: Program ManagerLocation: Dunnville (with remote and community work as required)Posting Period: July 17, 2024 - July 31, 2024How to Apply:Please ensure you follow the below application process:Follow the link below for the application process through Google Chrome or Microsoft Edge:Ensure the file extension for your resume document is .doc, .docx or .pdfIf you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.Find out more information about Norfolk County here:The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.Thank you for your interest in this position. Only those to be interviewed will be contacted.Norfolk County
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