Job Description
Location: Brisbane, QLDSalary Range: $148,277 - $166,893 + Attractive SuperannuationContact Officer: Tara Hatzismalis (07) 3223 8462 tara.hatzismalis@dva.gov.auThe Client Benefits Division has responsibility for the assessment of client’s eligibility for compensation and income support.Within the Processing Teams, staff investigate and determine claims for benefits for accepted service-related injuries and diseases under the Veterans’ Entitlements Act 1986 (VEA), the Military Rehabilitation and Compensation Act 2004 (MRCA) and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA).We are looking for a motivated, self-starter with strong leadership, management and communication skills to lead the work of the section in line with established procedure and timeframes. The successful applicant will require excellent relationship management and communication skills and enjoy working in a dynamic environment.DutiesLead and manage a diverse, geographically dispersed service delivery team and manage section activities to deliver a broad range of functionsDevelop and manage key strategic relationships with a broad range of internal and external stakeholders, including representing the Department in high level discussions and negotiationsProvide quality and timely reporting on feedback on the Department’s services, identifying trends to inform continuous business improvement and innovationPrepare reports, submissions, position papers, briefings and complex correspondenceProvide strategic direction to the section, including the development of business plans, strategies, budgets and priorities and monitor work flow and performanceContribute to the Department’s strategic reform and operational business transformation, working collaboratively to achieve further high levels of consistency and integration across activitiesWork collaboratively to establish the Branch’s work priorities, develop and assign available resources to achieve specified outcomesDevelop, coach and mentor employees, manage performance, conflict and identify training needsRole model behaviours which are inclusive, collaborative and encourage curiosity and innovationLiaise internally and externally on politically sensitive issues.EligibilityUnder section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.Desirable ExperienceExperience in managing large service delivery teams will be highly regarded.NotesThis recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 23 months.A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.Successful applicants engaged into the APS will be subject to a probation period.DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:Department of Veterans' Affairs
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