Job Description
Senior Housing Officers support customers with complex vulnerabilities, exercise delegation, monitor performance, workload management and reporting. This role sits in the Remote Communities team which provides direct service delivery to the communities of Doomadgee and Mornington Island. This position requires regular overnight travel (4 nights) every fortnight. (week on community, week in Mount Isa) providing front line service delivery. Previous experience working in Remote Communities is seen as favourable for this position.Job details Position status PermanentPosition type Full-timeOccupational group Community CareClassification AO4Workplace Location North West QldJob ad reference QLD/578771/24Closing date 08-Aug-2024Yearly salaryFortnightly salaryTotal remunerationSalary OtherJob durationContact person Alece MoncrieffContact details Phone: 4437 2702Access theApprove social housing applications and transfers, and quality assuring application assessments.Manage formal internal and external complaints and facilitating resolutions.Develop effective professional relationships with stakeholders, including local Councils to improve customer outcomes.Represent the department in appeals and attending the Queensland Civil and Administrative Tribunal.Exercising delegation as required, including monitoring performance, workload management, addressing operational issues and reporting.Contributing to portfolio renewal plans and implementation of property developments.Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.Demonstrated experience with working with Aboriginal and Torres Strait Islander families, culture and an understanding of their unique needs and perspectivesApplications will remain current for 12 months.Job Ad Reference: QLD/578771/24Closing Date: Thursday, 8 August 2024Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Please ensure you download all attachments and follow the instructions on how to apply.DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionQueensland Government
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