Job Description
DescriptionThe Mobile Outreach Worker provides assistance/service to people who are homeless or at risk of becoming homeless, inclusive of youth, while interacting in a positive and supportive manner. Support the Belleville community through delivering food assistance to those in need.KEY RESPONSIBILITIES:Service ResponsibilitiesDirect the loading of the vehicle with prepared food, personal items such as clothing, blankets etc. for distribution through outreach program services and take inventory to ensure all material assistance items are in stock.Provide mobile crisis intervention to those who are homeless/at risk of homelessness on the streets on designated day/days of the week and provide support, problem-solving and referrals to community partners as needed.Provide follow-up service on all referrals and consumer needs as required; complete and submit notes on ministry outcomes, including program documentation and statistical data.Work in collaboration with the Community Ministries Director and/or Executive Director to cultivate and maintain existing emergency disaster networks and community partner relationships in the region.Participate in various committees as requested.Participate in emergency disaster services related events/trainings and outreach (parades etc.) as required.Volunteer CoordinationCoordinate, schedule, and supervise volunteers on the Outreach vehicle, and work collaboratively with the volunteer coordinator in recruitment, orientation, and training.Work closely with volunteers to carry out tasks and maintain open communication.Maintain a database of volunteers, contacts, and statistics, and ensure volunteers adhere to Salvation Army protocols, procedures, and screening.Health & Safety and Safe OperationsDirect care of mobile outreach vehicle and program vehicle are serviced and maintained, including driving, perform circle checks, maintain vehicle logs, ensure the vehicle is always kept clean and presentable, and coordinate timely servicing as required.Contact emergency service personnel (ambulance/police) as needed.Responsible for the safe operations of the Mobile Outreach vehicle always ensuring best/safe practices including safe food handling for volunteers and vehicle operation.May engage in and implement a local emergency response plan, assisting with provincial/federal emergencies as required.Respond to emergencies arising from local or regional disasters in connection with Waterloo Region and/or The Salvation Army in the Ontario Division.Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.Perform other position related duties as required.WORKING CONDITIONS:This is a permanent part time position based on up to 20 hours per week.Schedule may vary according to requirements of responsibilities which includes weekday evening work and weekends, and will be determined in consultation with the Community Ministries DirectorFlexibility in scheduling is required.Ability to lift/move more than 25 lbs. and this job requires reaching, bending, and stooping frequently; working in a standing position for long periods of time.Normal location of work is at Belleville Community Church and Community Services, and at the location of the street ministry.Travel is required.QUALIFICATIONS AND EDUCATION REQUIREMENTS:Completion of Undergraduate University degree, degree in Human (Social) Sciences is preferred.Background in Emergency Disaster Services is an asset.Valid Ontario class “G” Driver's License, own vehicle and insurance, and a current original copy of driver's abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.Possess or willing to obtain Safe Food Handling Certification, First Aid & CPR and Non-violent Crisis Intervention certifications.Alternative combinations of education and experience may be considered.EXPERIENCE AND KNOWLEDGE:At least one (1) year of prior related experience in outreach programs or related experience.Experience driving a commercial vehicle is an asset.SKILLS AND CAPABILITIES:Demonstrate a high level of integrity, good judgment, and ability to maintain appropriate confidentiality.Strong oral and written communication skills.Self-motivated and disciplined.Works well with people.Maturity and ability to maintain information in confidence and exercise good judgement.Strong organizational and time management skills.Attention to detail, problem solving and analytical skills.Ability to work independently and participate as an active and responsible team member in a cooperative team environment.Participate in orientation and ongoing professional development and training.Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry)Ability to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.We thank all applicants, however, only those candidates to be interviewed will be contacted.You must advise your managing supervisor of your intentions prior to submitting your application.The Salvation Army
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