Job Description
Department for Health and Wellbeing - Health and Community Services Complaints CommissionerMultiple vacanciesSalary: $84,522 to $94,003 - ASO5 - Full Time / Term Contract up to 12 Months*Overview:The Assessment Officer is responsible for planning, coordinating and undertaking a range of complaint receipt, assessment and resolution functions and services for the Health and Community Services Complaints Commissioner (HCSCC).The role provides a responsive first point of contact service to consumers, clients and health services in relation to complaint enquiries under the Health and Community Services Complaints Act 2004 (the Act), including identify and analysing complex complaints and providing expert advice, assistance and information.The Assessment Officer also coordinates and conducts preliminary inquiries including analysing a range of complaint related information, undertaking negotiation and facilitation processes with all parties and advising complainants and service providers of outcomes.Specific details in regard to the EOI pool and the 4 roles will be provided separately.*Term contract Up to 12 months, the length of contract will vary and depend on the requirements at the time.The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 874941Criminal History Screening RequirementA National Police Certificate (NPC) for employment involving no contact with vulnerable groups is required for this position (general employment)Immunisation Risk for this position is Category C (minimal patient contact)SA Health Services are required to implement the in the workplace.EnquiriesCatherine WhitingtonDeputy CommissionerPhone: (08) 7117 9316E-mail:Application Closing DateFriday, 09 August 2024 - 11.55PMAttachmentsAdvertised: 26 Jul 2024 Cen. Australia Standard TimeApplications close: 09 Aug 2024 Cen. Australia Standard TimeWe will email you new jobs that match this search.Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors.You must agree to the privacy statement Subscribe RecaptchaPrivacy agreementSearch results Position Job No. Location Closes874941 Adelaide CBD 09 AugLeads and manages the successful, consistent implementation of a portfolio of projects across all stages of the project management continuum.Recruitment DrivesLoading...Current opportunities Position Job No. Location Closes874941 Adelaide CBD 09 AugLeads and manages the successful, consistent implementation of a portfolio of projects across all stages of the project management continuum.Job search e.g. Nurse, Receptionist, AdelaideCategoriesSelect AllSA HealthAdministration and Clerical 1Community Services 1LocationsSelect AllMetropolitan South AustraliaAdelaide CBD 1Work typeSelect AllFull time 1Local Health Network / BusinessAll Local Health Network / Business10 - SA Health (Central Office) 1Where to go for helpEmergencies(for ambulance, fire or police)healthdirectMental Health CrisisPoisons Information CentreAbout CareersBe part of a health system that is truly world-class. No other single employer in South Australia can offer the variety of careers and work environments that we can.Last updated: 06 Feb. 2023Connect with usAcknowledgement of CountryWe acknowledge and respect Aboriginal peoples as the state's first peoples and nations, and recognise Aboriginal peoples as Traditional Owners and occupants of land and waters in South Australia.ABN 97 643 356 590© 2024 SA Health. 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