Job Description
ABOUT REMOVERYJoin us in our journey of normalizing tattoo removal around the world! Removery is an innovative, collaborative laser tattoo removal company. We take pride in our mission to make a real difference in people’s lives by supporting them as they embrace change through their tattoo removal journey. Our vision is to remain professional, genuine, and approachable while providing clinically proven, safe, and effective treatments that achieve results! Our teams feel privileged to play a role in empowering our clients to be victors. As such, Removery team members live by the values of Trust, Passion, Purpose, Focus and Effectiveness. Studio teams are highly trained and passionate about what they do. We strive to make it easy for those with unwanted tattoos to remove them - in the most accessible locations, with the best technology, in safe and comfortable environments and with studio teams who will support them throughout their journey. We want to help our clients feel confident and good in their skin again!Removery was formed in 2019 through a merge of the four leading tattoo removal brands in North America. The underlying businesses have operated a combination of 20+ years and have performed more than 900,000 treatments, enabling us to offer clients an unrivaled treatment experience. Based in Austin, TX, Removery is the only scaled, pure play provider of laser tattoo removal services in the world. We use best in class technology utilizing the innovative PicoWay® laser equipment to remove tattoos safely and effectively. The foundation is in place to build a network of 400+ locations across the US, Canada, and Australia over the next 5 years.POSITION OVERVIEWWe are seeking a self-motivated, empathetic, and client-focused Laser Specialist to provide safe and effective tattoo removal treatments in our studios. This position will report to a Regional Manager and work closely with an in-studio Sales Consultant to provide a holistic client experience. The professional we’re looking for is comfortable with repetitive tasks and finds the client experience the most rewarding part of their job. Working as part of a small team, they understand that it comes with a greater responsibility to be reliable and punctual. They are easy to get along with and respectful of others.Based in your home studio, you will be our in-clinic expert. This includes delivering safe laser treatments to our clients, educating them on the tattoo removal process from start to finish, and other administrative-related tasks required for business operations. Our providers are given the opportunity to make a real impact on our client’s lives, as they embrace change, by supporting them through their tattoo removal journey. Join our team of experts dedicated to changing lives, everyday!POSITION RESPONSIBILITIESFollow Removery protocols to provide safe, effective, and optimal laser treatments.Travel to other Atlanta studios as needed with Decatur being the primary studio.Manage client files, photos, and information in compliance with Removery standards.Compliance with all safety standards, including indications and contra-indications for treatment.Daily preparation duties to enhance client experience and results.Ensure all follow-up, documentation and endpoints are recorded appropriately.Build trust and rapport with current and potential clients to ensure client satisfaction by delivering superior customer service.Communicate realistic removal expectations and treatment outcomes.High level self-accountability in fostering a positive studio culture and team dynamics.Work closely with studio team to achieve studio’s core key performance indicators.Discuss upselling opportunities with clientsComplete company learning and development requirements.Stewardship of studio, including light cleaning duties.Represent Removery’s brand, mission, and culture.Other administrative-related tasks required for business operations.Must keep licensing credentials current. (For credentialed hires only)SKILLS AND QUALIFICATIONSMust have one of the following certifications: NP/PA LicenseReliable transportation to commute to your home studio and/or other designated locations, as needed.Effective and client centric communication style.Available to work flexible hours, including evenings and weekends.Ability to meet employment eligibility requirements.Zenoti or similar POS/CRM experience, a plus.Must be able to sit for hour long increments.Must be able to lift 10 lbs. or more repetitively.High level comfort with treating and interacting with the human body.Strong wrist dexterity and strength with the ability to hold laser hand piece in hour long incrementsYou will be part of a supportive and close-knit team and given the opportunity to perform purposeful work. Removery is proud to offer a competitive salary, based upon experience, in tandem with a competitive benefits package for FT associates including:A competitive wage that ranges from 55/hr.to 58/hr. and will be determined based on relative experienceComprehensive Medical, Dental, and Vision with HRA option, STD and LTD50K in Life Insurance, at no cost to you! Plus, the option to purchase more120-hours of accrued, paid, vacation timePaid Parental LeaveEight (8) company paid holidays8 hours of paid volunteer time per year401K with generous Company MatchA Team Member Referral Bonus ProgramEmployee Assistance Program – benefits to help you manage daily responsibilitiesCollaborative work environment with an amazing culture committed to diversity and inclusionOngoing Comprehensive TrainingEmployee Emergency Fund to assist in times of financial hardshipPowered by JazzHRRemovery
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