Job Description
Company DescriptionAt Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award-winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology, and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.Winning Services, operating nationwide, offers world-class delivery, installation, and warehousing for our whitegoods, homewares, and 3PL partners. As we invest in the latest technology and equipment to expand our comprehensive coverage and legendary service to our customer base, our team members consistently deliver the best shopping experience, as evidenced by our impressive net promoter score of 81.1.Job DescriptionThe Installer - Electrician is involved in the delivery and installation of appliances, including electrical connections and wiring, bench cutting and other general modifications at customers’ premises in a timely and professional manner. The Installer - Electrician will operate with a continual focus on Safety, Service, Cost and Team, and align with company values.Report all incidents/injuries, near misses, and hazards promptly to the Transport Manager.Ensure work activities align with safety and handling inductions and training.Follow WH&S policies and procedures.Ensure safety and minimise risk during appliance delivery/installation.Maintain compliance with regulations.Manage consumables efficiently.Take care of company-supplied tools.Scan inventory accurately.Achieve loading accuracy.Handle returns appropriately.Foster positive relationships with internal and external stakeholders.Keep the loading area clean and free of debris.Uphold and promote high standards.Perform loading, delivery, and/or installation duties.Minimise customer damage.Minimise rescheduling of tasks.Fulfill other requested ad hoc duties.QualificationsElectrical Cert/Licence.Drivers Licence without any traffic convictions.Exhibit a strong work ethic focused on providing excellent customer service, with demonstrated customer experience.Prioritise safety, with extensive knowledge and experience in safe manual handling.Maintain a professional and composed demeanor while working in a fast-paced, high-pressure environment.Pay high attention to detail.Demonstrate effective problem-solving skills.Possess excellent written and verbal communication abilities.Preferred, but not essential: Experience working with appliances, furniture, or large bulky items.Additional InformationPermanent full-time position.Monday - Friday 6:30am - 2:30pm.$79,040 - $88,920 + Super.Company vehicle + tools + uniform + phone.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.Access to an employee assistance program (EAP).Discover our vibrant community and learn more about us at www.winninggroup.com.auIn the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.Winning Services
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