Ofgem exists to ensure a safe and sustainable energy supply to the households and businesses of Great Britain. As the industry regulator, we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.
We have opportunities for Data Operations Analysts within our Operational Delivery Profession where you will be responsible for a wide range of duties. You will be responsible for processing data claims and the issuing of certificates. You’ll undertake checks on data submissions, ensuring accuracy of information and highlighting any missing information that should be investigated further. You’ll ensure that checks are all completed to a high quality and to agreed timelines. These opportunities available are a great starting point for those who are looking for their first step into a career within the Energy sector, Ofgem and of course other areas within the Civil Service. You’ll be working alongside an experienced and supportive line manager and full training will be provided. The Operations Delivery profession pride themselves on being a friendly and collaborative profession who will be there to help and support you through your Ofgem journey. Within Ofgem this role is known as Operations Analyst.
To be successful in this role you will have good data and analytical skills with exceptional attention to detail. Having good organisational skills will enable you to prioritise your workload effectively and you’ll also need to show that you can successfully establish positive working relationships with different colleagues across Ofgem and our external partners.
Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.
Working in a multi-disciplinary team in a specific work area in the context of operating in a Professions and Flexible Resourcing model. You will self manage a case workload, analyse data sets, engage with external participants and make recommendations to manager and senior managers whilst supported by multidisciplinary team members.
Key Responsibilities
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Analyse data submissions and other quantitative/qualitative information from participants.
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Review and make recommendations based on datasets and subsequent payments information across the Ofgem Delivery and Schemes portfolio of environmental schemes.
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The use MS packages to plan, analyse and deliver your workload in an efficient manner.
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Engagement with external stakeholders including technical consultants via telephone and email
Essential Criteria
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Experience working with datasets, analysing and utilising this data to make recommendations
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Completing tasks that could be regarded as repetitive with a high level of accuracy and always ensuring good quality outputs
We'll assess you against these behaviours during the selection process:
- Working Together
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
We'll assess you against these technical skills during the selection process:
- Please refer to the Candidate Pack attached for full details.
Alongside your salary of £23,450, OFGEM contributes £6,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills.
When you press the ‘Apply now’ button, you will be asked to complete the Civil Service numerical test. You will then be asked to input your personal details (not seen by the sift panel), your career history and qualifications.
Lastly you will then be asked to complete x2 application questions (250 words per question).
Feedback will only be provided if you attend an interview or assessment.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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Job contact :
Email :
recruitment@ofgem.gov.uk
Recruitment team
Email :
recruitment@ofgem.gov.uk