Job Description
HCLTech Supercharging Progress™ When you are part of a $10 Bn company that’s been voted as the Top Employer by Forbes, you know you can take a few things granted. Like a work life balance, for example. Like having a bouquet of benefits not just for you but for your family too. Like working on some of the most rewarding projects that change our world for better. At HCL we believe, at the end of the day, who we are and how happy we are is because of the people we surround ourselves with.
HCL Technologies - HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 159,000+ ‘Ideapreneurship’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000
HCL in Europe - With an eye on harnessing the rapidly changing business ecosystem across the globe, we have expanded operations in Europe exponentially over the last decade. The company has a 14,500+ strong workforce spread across 26 countries and four innovation labs in Europe. We steadfastly continue to invest in and promote localization and people-centric strategy. Our efforts in Europe can be gauged by the company being awarded as Top Employer Europe by the Top Employers Institute.
HCL in Germany- The DACH region comprising Germany, Austria, and Switzerland is one of the fastest-growing economies in Europe and is, therefore, a strategic region for HCL. Our regional headquarters are in Eschborn, Germany with additional offices in Berlin, Gifhorn, Munich, Osnabruck, and Wolfsburg. A recognized name among Austrian companies, we have offices in Vienna, as well as Zurich in Switzerland. HCL currently has over 2200 local employees working on various client engagements in DACH. Among the top IT companies in the region, HCL offers best in class services to its customers in several industries like Banking and Insurance, Manufacturing, automotive, Life Sciences, Transportation, and Energy & Utility. Key areas of focus are Next Generation Digital Workplace, Hybrid Cloud Transformation and Management, Engineering Services, Cyber Security, Application Optimization, and Digital Enterprise Transformation.
Job Role : Enterprise Solutions Architect
Job Description and Summary
The Enterprise Solutions Architect unites HCL Mode 123 next-gen IT Services strategy. As an Enterprise Solutions architect you need to be well versed with Next Generation technologies such as Software Defined Datacentre, Hybrid Cloud, Converged Networks, Cybersecurity, IoT, Digital workplace and other transitional services in the IT infrastructure space. The Enterprise Solutions Architect will:
- Lead the Steady State operations contract from the architecture governance standpoint
- Engage the client architects and senior stakeholders to work on further account strategies, architecture roadmap and technology/service lifecycle management to support the client’s business change program using next-gen IT services and become a trusted advisor to the client on architectural topics.
- Engages with clients as part of Pre-sales/ RFP process for validating the architectures and solutions proposed in the solution response by HCL Practice teams
- Provide support for incremental business growth
- Implement and run architectural governance to ensure the integrity of the HCL services are maintained during change programs, i.e. continue to deliver as contracted
The Enterprise Solutions Architect will have a line reporting to the Head of IT Architecture and functional reporting to the respective client account stakeholders.
Key Responsibilities
- Establish IT Architecture Governance framework, Architecture roadmap including as-is and to-be solution architecture blueprints and technology product lifecycle management
- Identifying new opportunities, build solution architecture, evangelise the technology and adjust the solution proposal that meets customer requirements. The solutions will be based on next-generation IT solutions spanning one or more of the following areas: Digital Workplace, Software Defined Datacentre, Converged Networks, CyberSecurity, Unified Communications, Future Mode Operations including Tooling and Infrastructure Services
- Work closely with the HCL Account Directors, Service Delivery Managers, Practice Architects, Technical Architects, project managers from HCL and client side. Along with the HCL application development team, HCL infrastructure support, suppliers and other/HCL domains as required.
- Ensure that infrastructure solutions make the most efficient use of resources, technical and people, to provide the best value to both the client and HCL.
- Identify opportunities for operational improvements that improve customer service and create competitive advantage
- Help resolve issues affecting the infrastructure including performance, processes and service issues.
- Provide comprehensive technical and procedural advice and guidance to team members, other HCL domains and customers as required
- Attendance at the design and other client forums representing HCL.
- Support the development of new ideas/business case/opportunities into fully fledged solution proposals during the pre-sales stages.
- Identify innovative uses of technology that improve customer service and create competitive advantage
- Adhere to client technology governance and project framework.
- Help develop innovative uses of technology in conjunction with HCL architects and client architects to improve service and cost-effectiveness
- Be seen as an agent of change within the organisation. Engage with support teams to create energy for change.
- Help achieve best practice for client infrastructure to ensure infrastructure, support deliverables and components are consistent with agreed designs and address applicable risk and security considerations.
Job Requirement and Skills required
- Proven Solution design, architecture and consulting experience that can support converting new opportunities into additional business for HCL
- Solutioning and Presales experience covering multiple technology domains
- Experience as an evangelist for driving new technology adoption
- Ability to identify, analyse and solve problems logically and effectively, including root-cause analysis and actions to solve the problem
- Ability to communicate effectively at all levels, including oral, written, presentation and the ability to successfully influence others; o Excellent verbal communication including clarifying scope,
o requirements and deliverables
o Excellent written communication skills including evidence of concise
o infrastructure design documentation
o Good stakeholder management skills. Able to effectively listen,
o communicate, challenge and influence team members peer group,
o suppliers and management
o Proven skills in dealing with suppliers (internal and external)
- Ability to prioritise and manage your workload effectively and that of a medium sized team
- Enthusiastic, energetic and self-motivated with excellent time management skills
- Evidence of tenacity and ability to work under pressure and meet tight deadlines
- Good high-level knowledge in Digital Workplace, Software Defined Datacentre, Converged Networks, CyberSecurity, Unified Communications, Future Mode Operations including Tooling and Infrastructure Services
- Knowledge of industry 4.0 framework, AI, ML, Automation and new technology trends.
- Ability to develop innovative ideas and opportunities for exploiting new or existing infrastructure solutions
- Experience in commercial negotiations and how to build contract schedules
- Ability to investigate and learn (to support the design and implementation of new technical solutions)
- Proven skills in recognising dependencies and project planning activities
- Must gain knowledge of the Client Sector and any regulatory processes affecting preferred Must show a willingness to learn if not motivation and ability to gain an understanding of client business units, systems and all HCL processes
- Knowledge of finance and budget control
- Excellent interpersonal skills and the ability to relate well to colleagues and customers
- A positive approach to customer care
- Ability to deal with ambiguity and uncertainty.
- Can identify and manage conflicts.
Deliverables
The Enterprise Solutions Architect will be responsible for the following deliverables in addition to the above responsibilities:
- Develop as-is and target architecture blueprints and roadmaps
- Manage technology product lifecycle and propose adoption strategy
- Create solution presentations and deliver the same to CXO level and other senior stakeholders
- Enable and support new business opportunities towards the successful closure of SOW for execution
- Develop a High-level overview of the architecture and services being delivered by HCL to the client
- Create and maintain the Architecture Decision log as it relates to the HCL solutions and services
- Implement and Chair the HCL Architecture Review Board to provide internal solution governance for a business change
- Implement and Chair a board/committee for Innovation in Solutions and Services
- Produce of 2- 4 innovative solution whitepapers per year
- Set-up and run 1 technology day per year with the client and selected HCL vendors\partners
Benefits
A supportive, diverse and global team with a brilliant culture. A flexible (remote) working environment Competitive compensation and benefits that includes various insurances like Term life . These are apart from the statutory benefits applicable in the country . Great opportunities to make the role your own, upskill yourself and get involved with exciting projects Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few
Job Types: Full-time, Permanent
Salary: From £85,000.00 per year
Schedule:
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Google Cloud Platform: 8 years (required)
- Cloud migration: 8 years (required)
- Enterprise architecture: 8 years (required)
Expected start date: 28/03/2023
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