Barclays Overview
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
We are an equal opportunity employer and we are opposed to discrimination on any grounds.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working [ Select the relevant wording and delete all other all entries.]
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
About Human Resources
From recruitment to retention, skills development to talent management, Barclays HR supports them all. The HR Function is made up of 1,500 people globally including centres of expertise specialising in Diversity, Equity and Inclusion; Employee Relations; Talent & Development; Talent Acquisition; Reward and Performance; and HR Operations.
We want to create the best possible experience for our colleagues - whether they’re experienced professionals or just starting out. We offer them plenty of opportunities to develop and get the most from their careers.
Overall purpose of role
Reporting to the HR Director, BX COO, CIB COO and CB&P COO, the HR Director for Markets COO and CIB Tech will act as a strategic enabler and trusted partner to the Markets and Wholesale Lending COO and CIB Tech CIO and their respective leadership teams (total headcount circa 7000 payroll colleagues (c7000 Markets COO (Ops/Tech) and c7000 CIB Tech with some matrix reporting in populations).
Partnering across the HR centres of expertise (HR Transaction Cycles) the role holder will provide professional advice on all aspects of HR; developing, driving and executing the cyclical people processes, and delivering the people plan across Markets/Wholesale Lending COO and CIB Tech in alignment with broader People Plans (COO/CIB COO and Group Tech). This also includes driving the critical DE&I and Talent agenda partnership with business leads.
Key Accountabilities
- Act as a strategic thinking partner to the Markets and Wholesale Lending COO and CIB CIO; challenging and formulating the strategic people vision and priorities for their businesses.
- Instil a data-driven approach to the people agenda; enabling deeper insight and analytics of the inputs and outputs required of the Markets COO and CIB Tech businesses, through the employment of strategic analytics/ tools and insights to shape business strategy, colleague engagement activity, and workforce planning.
- Execute cyclical people process including succession planning, performance management, annual payround activity etc.
- Contribute to overall cultural objectives, helping to create an environment where people feel connected to the strategic priorities of Markets COO and CIB Tech to support broader people plan activity (attract/develop/retain).
- Maintain an objective control focus, respecting the regulated status of an organisation of Barclays’ size.
- Work as an integral member of the global HR team, displaying high levels of leadership and transformational abilities and striving for continuous improvement across the HR offering to maximise the efficiency of the global HR service.
Decision-making and Problem Solving
Provide strong and effective leadership, direction and professional expertise in all areas of the HR function throughout the organisation. Enable leadership accountability through entrenching a culture of transparent and progressive leadership.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standard
Person Specification
- The role holder must display high levels of commercial acumen, leadership and clear transformational abilities, with the people skills and executive presence to interact effectively with senior leaders.
- Significant experience operating as a high-commitment HR professional, ideally within a global organisation of comparable size and culture.
- The successful candidate should ideally have experience performing senior HRBP roles as well as an experience / ability to manage and navigate a complex organisation.
- Experience of supporting large client-populations and the associated data and people challenges that accompany them.
- Fact-based in approach, with the intellectual capability to process data at speed and understand information and insights from a variety of perspectives.
- A progressive and creative thinker, with a track record of execution and delivery.
- Where possible, awareness of the Technology landscape helpful, plus the associated trends affecting the sector and talent market
Leadership experience
The successful candidate should be an experienced leader who has previous experience demonstrating that they are capable of influencing and leading a high performing global team through matrix reporting lines. The successful candidate should also be able to demonstrate a track record of broader organisational leadership and driving outcomes outside of their immediate responsibilities.
Academic and professional qualifications
The successful candidate would typically have an undergraduate degree.
Language skills
Professional written and spoken English to either a native or advanced standard. There are no other language requirements of this role.
Personal attributes
- Excellent communication, stakeholder engagement & influencing skills
- Proven relationship management skills
- Excellent organisational skills with an ability to effectively leverage the organisation to deliver for the business
- Experience of liaising and coaching senior individuals with appropriate level of diplomacy and tact
- Proven ability and experience to work at senior levels
- Strong intellect balanced by practical, pragmatic and solution orientated approach
- Strong internal & external networking skills
- Vision/direction setting and forward planning
- Effective people/stakeholder management skills
Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.