ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.
POSITION SCOPE
Reporting to the Senior Manager, Human Resources, the successful candidate will have HR generalist responsibility for supporting a defined group(s) of clients.
POSITION STRATEGIC OBJECTIVES AND KEY DELIVERABLES
As a member of the European Human Resources team and assigned to a specific location and client group(s), the HR Representative position contributes a high level of energy to the implementation of ASR Group people and organization agenda. The individual must be able to deliver high quality results through formal and informal influence of others. Success in this role is based upon being able to demonstrate clear value to the business by executing against key objectives through partnership/ collaboration with key stakeholders in HR and the business.
DETAILED ROLES & RESPONSIBILITIES
Talent Acquisition
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Partner with stakeholders to execute demand planning activity and execute recruitment efforts to support full headcount needs and demand planning activity using social network tools/job boards to mine for passive talent and conduct searches
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Participate in a variety of hiring methods; interviews, assessment centres, job/career fairs etc.
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Create job descriptions and recruitment collateral
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Develop job search specifications via intake session with hiring manager
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Deliver recruitment training to hiring managers
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Ensure fair and bias-free hiring process
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Engage with candidates/new hires throughout the process as needed
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Liaise with third party agencies to negotiate terms
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Ensure effective onboarding and conduct 30/60/100 day reviews with new hires
Talent Management
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Provide guidance on PDPs, career conversations and talent management in general (to line managers, employees and as a training event)
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Coach team leaders to help them prepare for difficult career development conversations with employees
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Coach managers in techniques to manage high and low performers
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Facilitate talent review (9 box grid and succession planning)
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Manage performance management process, including management of underperformance via PIPs and support of development plans for high-potentials
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Coordinate execution of early career programmes
Employee Engagement
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Support /facilitate engagement action plans and employee focus group sessions
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Actively seek opportunities to improve diversity and inclusion in the workplace and deliver training on Diversity, Inclusion and Opportunity awareness
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Participate in employee engagement initiatives, sustainability, community and recognition programmes and actively support the Culture Committee
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Support wellness initiatives
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Contribute to newsletters and other site-wide communication
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Anticipate and pre-empt employee issues/ concerns. Partner with union leadership to resolve employee concerns and grievances and address issues in a collaborative matter
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Ensure consistent application of HR policies and Collective Bargaining Agreements
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Provide positive guidance and advice to employees and supervisors, as needed
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Be a visible presence with clients by walking the floor a minimum 1 hour per day
Reward, HRIS, HR Operations
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Interpret benchmarking and internal pay structures to make recommended offers to new candidates and employees
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Coach managers to have effective conversations around reward (and performance) matters
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Support salary reviews and promotions exercises based on knowledge of talent within client group
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Provide education on pay and benefits programmes to employees and advocate our total reward package
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Coach line managers on key HR processes that interface with HRIS and explain how transactions are completed
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Investigate a data privacy breach
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Generate and present HR metrics data to line managers to use for people interventions/ business decisions
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Participate in ERP system changes/implementations, representing region/client groups
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Ensure awareness of and compliance with GDPR practices throughout client group
Learning & Development
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Deliver individual feedback to learning course participants
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Deliver social styles programmes (e.g., DiSC)
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Facilitate delivery technical training programmes, apprenticeships and early career programmes as needed
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Provide career coaching to an individual and facilitate individual development conversations with employees
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Conduct a basic learning needs assessment for a small group or team
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Develop instructional materials for learning courses
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Partner with a line managers to support them in facilitating the transfer of learning to get the best value from training programmes and development events
Other
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Drive continuous improvement in all HR processes
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Assist with the coordination of special projects and events, as needed
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Performs other duties as required
ESSENTIAL WORK EXPERIENCES
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Professional high quality experience in Human Resource as either a Specialist or Generalist roles, preferably a combination of both
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Experience in using an HRIS database
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Experience providing HR support to an industrial/manufacturing or distribution/logistics business
KNOWLEDGE/SKILLS
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High skill level in Microsoft Office Suite (PPT, Excel, Word)
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Ability to speak with a high level of professionalism and presence to individuals or groups
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Ability to analyze information and made deductions based on information
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Ability to understand the business and align HR activity to meet business and employee needs at both strategic and operational levels
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Persistence to drive to solutions despite obstacles and/or competing priorities
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High degree of personal integrity in all business dealings
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Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful
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General awareness, exposure, and understanding across most HR sub-disciplines
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A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall
ESSENTIAL EDUCATION REQUIREMENTS
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Bachelor’s degree in HR or related discipline from accredited university
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Advanced degree desired, but not required
At Tate & Lyle Sugars, the group's values are the cornerstone of our success.
Leadership - our goal is to be the leader in every arena in which we compete. Teamwork - our strength is magnified when we work together. Integrity - honesty and trust are the foundation of our success.Service - we know that the people and communities in which we operate are crucial partners to our success. Sustainability - the member companies of ASR Group are committed to sustainable agricultural and business practices.