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Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you’ll make

Creating a high-quality guest experience isn’t just about our front-of-house and other hotel-based teams. Our people behind the scenes keep the business growing, improving and running smoothly, enabling us to maintain the very best hotel environments, facilities and services. So, by keeping financial records and data secure, accurate and up to date, you’ll help ensure we’re in a good place to continue providing great destinations that guests return to time after time.

What you’ll do

• Check figures, postings and documents for correct entry, mathematical accuracy and proper codes
• Organise, secure and maintain all files, records, cash and cash equivalents
• Classify, code and summarise numerical and financial data to maintain accurate financial records using journals, ledgers and electronic spreadsheets
• Prepare and distribute statistical, financial, accounting, auditing or payroll reports and tables
• Complete period-end closing procedures and reports
• Prepare, review, reconcile and issue bills, invoices and account statements
• Maintain confidentiality of information, protecting the privacy and security of guests and co-workers

What we’re looking for

• A positive outlook and team-first attitude
• Strong arithmetic computation skills
• A gift for paying attention to the smallest details

• Cash handling experience preferred, ideally in a hotel, restaurant, bar or retail outlet or retail environment
• Hotel Operations experience in any department beneficial, particularly F&B or Front Desk

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Skills and Knowledge

• Timeliness and accuracy in recording and reporting
• Ability to verbally communicate effectively with clients, suppliers and co-workers.
• Flexible hours, (Weekend work may apply during month end / yearend/ late shifts may be required)
• Ability to follow procedures and LSOPs closely
• Security and safety in work habits
• Hands on approach required
• Flexible team player and strong communicator.
• Willingness to learn and develop as training will be provided.

Education or Certification

• Administration experience and Microsoft application knowledge
• Excel skills to Intermediate level
• Opera and Micros knowledge preferred
• Ideally possess an accounting or finance qualification or hospitality qualification

JOB FUNCTIONS

Accounts Receivable / Sales Ledger

• Complete all direct billing ensuring correct back up is attached.
• Apply all payments accurately, in a timely manner.
• Chase all outstanding invoices, ensuring prompt payment in line with payment terms.
• Make chase notes in Opera, so that clear records are kept of conversations and expected payment dates.
• Validate and check all event and group invoices and back up, to ensure that all revenue has been correctly raised and billed to the correct client.
• Liaise and answer client queries in a professional and courteous manner.
• Process Bonvoy Marriott reward vouchers in a timely manner.
• Post accurate Bonvoy HRH/Premium occupancy revenue daily.
• Ensure the correct Blended Reimbursement Rate for Bonvoy Marriott reward is used as well as the correct FX Rate.
• Process and allocate Bonvoy Marriott Reward redemption payments when received on the Wash bill monthly. Allocate accurately.
• Ensure all PM accounts are checked out within 5 days of the completion of the event or group.
• Strive to achieve DSCO days and Ageing targets monthly.
• Ensure all payment methods and deposits are in place for all events and groups, prior to arrival. Liaise closely with groups and events team on any challenges. Highlight to credit supervisor and DOF any specific issues.
• Ensure groups and events team apply for credit from Shared Service Centre in advance of events.
• Ensure compliance to all SOP and LSOP’s relating to credit management and ensure they are applied in every case
• Reconcile balance sheets relevant to Accounts Receivable and provide back up in line SOPs.
• Ensure completion of month end task list and any other ad-hoc duties requested.

Income Audit

• Ensure an accurate GRR is issued daily, including posted covers, as early as possible and distributed to key players.
• Prepare and issue the Daily circulation pack in line with SOPs and LSOPs – highlight issues Finance Manager, ADOF and DOF.
• Send the Daily Circulation Pack via FIAT, track and follow up on responses and forward to DOF.
• Ensure complimentary rooms for the night and previous night are issued for approval by email daily and approval is granted as per LSOP on the day.
• Check all credit card refunds and back up.
• Reconcile Micros and Opera daily and follow up on variances.
• Ensure all revenue adjustments are posted in a timely manner with correct and enough back up as per LSOP.
• Ensure all revenue adjustments are reasonable and valid. Investigate any adjustments that do not seem warranted.
• Issue cashier overs and shorts as per LSOP to relevant department heads and follow up for all investigations required as per the LSOP.
• Ensure the Officers’ checks revenue is corrected, the cost element is charged to the correct department & that the classification as Allowable/not allowable is correct in order to comply with tax law.
• Report any usual or suspicious activity to the ADOF or DOF promptly.
• Complete package reconciliations daily.
• Check housekeeping discrepancy report daily and follow up where necessary.
• Complete the daily credit card reconciliation and daily cash declaration and prepare for posting.
• Reconcile all Miscellaneous revenues including minibar and garage.
• Ensure completion of month end task list and any other ad-hoc duties requested.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.