Head of Delivery - TrustLaw - Thomson Reuters Foundation
The preferred location for this position is London (UK), with hybrid working available.
The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.
TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, we help high-impact NGOs and social enterprises to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops on legal issues across the globe.
Legal projects facilitated through TrustLaw range from everyday operational and commercial matters – such as corporate structuring, intellectual property, non-profit governance or employment advice – to large-scale cross-border legal research projects. Research projects are based on NGO and social enterprise priorities across social or policy issues ranging from freedom of expression and social innovation policy, to human trafficking and data and digital rights, with a growing number in Thomson Reuters Foundation’s focus areas of media freedom, inclusive economies and human rights.
About the Role
As Head of Delivery (TrustLaw), you'll report to the Director of TrustLaw and will play a key role within TrustLaw’s senior leadership team. You'll oversee the delivery and operations of the TrustLaw service and certain initiatives to ensure the successful performance and growth of the service globally. You'll also work closely with the wider senior leadership team to oversee certain donor-funded projects that are implemented by the TrustLaw team.
As the Head of Delivery, TrustLaw, you will:
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Work with TrustLaw’s Director and other TrustLaw Heads to define and implement TrustLaw’s annual strategy with clear team and project objectives, outputs and measurable targets.
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Oversee delivery of the TrustLaw service in one or more regions (Asia, Africa, EMENA, LATAM and/or NAC) and support the team to deliver a strong, impactful service to TrustLaw’s members and build a strong community in the region.
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Line manage one or more regional managers, who are responsible for day-to-day delivery, leadership of the regional team, and expertise on the region; and the Programme Manager, Global, who is responsible for supporting delivery of key global programming of the Trustlaw service.
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Develop and oversee delivery of TrustLaw’s strategy on results assessment, communications, events, annual planning, quarterly reporting, portal management and coordination of global partnerships.
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Oversee the continual improvement in our service to ensure it is user-friendly and efficient.
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Oversee TrustLaw’s operations, including portal, e-learning, online community development, and technological development.
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Develop TrustLaw’s overall approach to events and oversee the delivery of the annual TrustLaw Awards by the Programme Officer, Global and Programme Manager, Global
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Oversee the design and delivery of certain donor-funded projects and strategic initiatives that leverage the TrustLaw service and network.
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Work with the Director of TrustLaw and/or the Foundation’s Business Development team to develop new opportunities and partnerships that increase TrustLaw’s and TRF’s reach and impact.
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Work with TrustLaw’s Director and Heads, and TRF’s Director of Strategy, to devise and implement strategies for TrustLaw globally to ensure quality and growth metrics are met as TrustLaw’s monitoring and evaluation, accountability and learning (MEAL) system is developed.
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Cultivate a high-performing, healthy team ethic, with strong communication and an enabling environment including for learning and developing knowledge and expertise on the key areas of focus for the Foundation.
About You
You're a fit for the role of Head of Delivery, TrustLaw if you have:
Demonstrable experience in the non-profit, pro bono, or social impact sectors with exposure to delivering a service, network, or global programme.
Experience with monitoring the results of projects and programmes, developing operational projects to improve the running of a service or programme, and developing strategies focused on partnerships, events, or communications.
Experience in the fields of pro bono, and/or in data and digital rights and/or fair and sustainable business models is a plus.
Proven organisational and project management skills and experience of managing competing priorities in a fast-paced environment, preferably in managing complex cross-border matters around the world.
Excellent people management skills and experience of working with global teams.
Experience of working with a diverse range of stakeholders, from leaders in the international non-profit sector to senior corporate executives and partners of top law firms, as well as social entrepreneurs, NGOs and other beneficiaries of our services.
Great communication skills and a re a confident public speaker.
A collaborative and inclusive attitude. We're looking for creative, quick thinker who is comfortable with autonomy and leading a global team.
Fluent in English, other languages highly desirable.
Willingness to travel internationally.
Please Note: Completed applications must be submitted by 23:59 (BST) on Sunday 30th April 2023. Early applications are strongly encouraged.
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
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We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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