You’ll become a certified adviser who uses specialist Mortgage and regulatory knowledge to help our customers with their Mortgage and Protection needs. With several vacancies across the South and South West of England initially you’ll be based in one of our branches; Weston-Super-Mare, Dorset, Southampton, Bristol, Cornwall, and Crawley but once you're fully competent (typically between 6 – 12 months) you could also enjoy a hybrid role - split between home and branch, so you’ll have a great work/life balance.
What we’re looking for...
-
CeMAP (Certification in Mortgage Advice and Practice) to Level 3. (If you are an internal LBG colleague applying we may be able to provide CeMAP funding).
-
Passionate colleagues that deliver an excellent customer experience alongside expert advice.
-
Attention to detail, ensuring all regulatory and service standards are followed and that customer needs are dealt with compliantly.
-
Proactive in engaging with colleagues in your team and local area, working collaboratively to resolve customer problems and identify new opportunities.
-
Committed to your learning and development.
About the Role
As a certified colleague your details will be published on the FCA’s Financial Services Register
Due to the nature of the role candidates will be subject to enhanced levels of vetting and annual recertification.
Working patterns for these roles will be discussed during the recruitment process, we value your flexibility and will do our best to facilitate working hours that are suitable to you, whilst meeting the needs of our customers. Our operating hours are between 8am - 8pm and this will include some evening and weekend working.
**If you would like to know more about the role please email $Comm Bank Mortgages Planning (CD&PP). Do not contact the Hiring Manager directly**
Benefits package
At the heart of all this is our people – we know that you’re what makes the difference to our customers and in turn we offer career development, competitive pay starting between £29484 and £34398 and also a broad benefits package such as:
-
Buying extra or selling holidays to suit you.
-
Extending the private medical cover you'll receive to family members.
-
A Flex Card providing up to 15% discount with over 70 well known retailers.
-
Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability!
In addition to this you’ll be eligible for an annual bonus opportunity.
You'll also get the following:
-
Private Medical Benefit provided by Bupa
-
Various share schemes (including free shares)
-
A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
-
Further everyday discounts on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
We also have a number of free health and well-being offerings and generous parental and adoption leave policies. Everything is geared to suit your lifestyle, and so you can be sure we're investing in your future.
We're also shaking up our package in July 2023 with Flex and bonus being incorporated into your salary - benefitting your pension and take home pay.
Interested?
As a leading employer we're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.
If you're passionate about helping customers with their Mortgage and Protection needs, get in touch and apply today we’d love to hear from you!
And just let us know if any reasonable adjustments are needed to our recruitment processes - we'll try to accommodate them.