At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Your Opportunity to Define Possible. Our Opportunity to Deliver the Nation’s Security. Together.
Salary: £23,000 - £30,000
Role clearance type: Must be able to obtain and maintain government clearance.
Location: New Malden
About Your Opportunity:
Due to business growth and to supplement major non-recurring projects, a dedicated person is required to support the EMEA customer base at the New Malden office, as a member of the Service Desk. Providing end-user services, including help desk and technical support services.
Your Benefits:
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Flexible working schedules - we offer flexible and hybrid working arrangements. Talk to us at the application stage about any scheduling preferences you may have.
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Flexible Benefits Package – choose which NGUKL benefits you want to satisfy your personal needs. Core Benefits provided for you are Healthcare, Dental, Life Assurance and Pension. Benefits you can flex include Critical Illness Cover, Health Cash Plan, and Health Assessments.
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Employee Incentive Programme – exceptional performance is recognized through our annual incentive programme which is awarded to top performers who excel.
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Career Development – opportunity for ongoing professional development and career growth opportunities.
Your Responsibilities:
- Provisioning of end-user services, including help desk and technical support services. Ensure that all requests from users are logged, updated and closed in line with operational level agreements.
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Install, configure and deploy computer system hardware and software including but not limited to operating system and application software.
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Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices.
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Ad Provide technical, operational and training support to departmental personnel for all computer related equipment, peripherals, accessories and components.
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Administer and maintain end user accounts, permissions, and access rights.
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Assist the Network and Server team to ensure that the appropriate patches, hot fixes, and service packs are installed on company-owned or licensed software in a timely manner.
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Practice asset management for IT hardware, software, and equipment. Maintain hardware/software inventory.
Your Experience:
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Exceptional communication skills, ability to write technical documents.
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An engaging and 'can do' attitude with a willingness to learn on the job.
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Ability to work individually or as part of a team.
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Ability to multi-task, work under pressure and to tight deadlines.
Your Future Team:
The Compliance and Operation team are a multi discipline team providing support services to NGUKL and EMEA. The team comprises of Compliance Team, Facilities and EHS Teams and Enterprise Services. Working collaboratively across projects to ensure that services provided to our internal customers are to standard and ensuring compliance.
We believe that creating a team that values diversity and fosters inclusion is essential to great performance. We know the best ideas come from diversity of thought, background, perspective, culture, gender, race, age and many other elements. We welcome candidates from all backgrounds and particularly from communities currently under-represented within our industry. We treat everyone with respect and foster safe and inclusive environments.
About Our Responsibilities:
Our customers operate in unique environments which offer new and exciting challenges every day, cultivating a place where you can learn and thrive, working alongside the best minds in industry. We’ll give you space to develop your career, where your ideas can shape the future of our dynamic business.
We promote collaboration to achieve more than we could imagine, together. And within a respectful and inspirational environment, we value what you say and do.
Apply for a finance role that supports real world improvements in global security with excellent growth opportunities!
How to Apply:
Interested in our opportunity?
Yes – then simply submit your application online. Your application will be reviewed by one of our expert recruiters who’ll then respond advising you of the outcome and next steps for successful candidates.
Possibly, I’d like to find out more – then connect direct with talentenquiries@uk.ngc.com, where one of our recruitment business partners will be happy to support you with any enquires.
Background checks and potentially security clearance form part of the recruitment process, our team will inform you of the procedures when required.
Northrop Grumman UK:
Work with a global brand that makes a real contribution to our nation’s security and future. At Northrop Grumman UK, the brightest minds come together to push the boundaries and Define Possible. As leaders in the digital transformation of Aerospace, Defence and Intelligence we are providing ground-breaking outcomes for our customers.
Find out more: https://www.northropgrumman.com/careers/job-search-united-kingdom/
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Northrop Grumman is committed to equality and diversity in our workplace. Northrop Grumman provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, color, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, creed, age, disability, genetic information, or any other protected status or characteristic.