Do you love helping to customers? Would you thrive in a role where you are talking to customers all day? Are you experienced in the world of customer service? If this sounds like you, then look no further! We’re recruiting for Customer Service Advisors to support our life insurance customers.
This team delivers a first-class customer experience throughout the life of their policy, building and maintaining customers’ trust and confidence to maximise customer satisfaction and business retention.
We’re offering a starting salary of £22,000 increasing to £23,000 once successfully passing probation. This team has a great progression scheme whereby within 12-18 months your salary could increase to £25,500 depending on your performance. This team offers an excellent discretionary monthly bonus scheme* meaning you could earn up to an additional £400 per month on top of your base salary.
Following a short period of training in our office, you’ll then be 50% homebased and 50% based from our Cardiff office. The role is full time Monday to Friday and the latest you’ll finish is 18:00, meaning you’ll have the weekends off to relax!
Our Customer Service teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality and sales to name a few.
We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get:
- Monthly performance related bonus (discretionary and based on performance metrics)
- 25 days holiday, plus bank holidays, 26 days after 2 years’ service. You can also buy and sell holiday meaning you’ll have plenty of time to do what you love outside of work.
- We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
- Life assurance x8 of your annual salary.
- Private medical insurance. You can also add your dependants on for a small cost.
- We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.
- We strongly believe in supporting our employees and their chosen charities, so we'll match money that you raise up to £5000 per year.
- Our Cardiff office will move to Cardiff Central in 2023. We are completing a £400m regeneration project, the largest privately funded development in Wales. This move will see our people placed at the beating heart of the incredible £400m investment we're making in the city, and its long-term future.