This role requires you to manage and direct the Technical Support team to achieve business and functional objectives and meet key performance measures. You must also manage the engagement and development of individuals within the team, ensuring staff safety, surveillance and quality of work.
A key part of this role will be to monitor asset performance, reliability, productivity and efficiency. You will provide technical guidance, support and undertake survey and design work, managing the assurance and non compliance process. Your experience will enable you to undertake technical inspections and investigations, providing requirements to arrange track monitoring and receive outputs. Your experience will enable you to review and approve method statements and designs for work activities as required.
Key Accountabilities
1. Manage and direct the Technical Support team to achieve business and functional objectives and meet key performance measures.
2. Manage development of individuals and the engagement of the team.
3. Manage the arrangements for staff safety and competence.
4. Monitor asset performance, reliability, productivity and efficiency.
5. Provide technical guidance and support.
6. Undertake survey and design work.
7. Manage the assurance and non-compliance process within the delivery unit.
8. Undertake technical inspections and investigations.
9. Provide local requirements to arrange track monitoring trains and receive outputs.
10. Maintain the accuracy of systems, databases and records.
11. Review and approve method statements and/or plans for design and/or work activities as required.
12. Undertake an agreed programme of staff surveillance, work quality and asset condition checks.
Job Skills, Experience and Qualifications
Essential
- Relevant technical competence
- Knowledge of maintenance delivery processes and techniques
- Knowledge of safety and compliance management processes
- Knowledge of operational railway environment
- Detailed knowledge of relevant standards and procedures
- Design knowledge and experience
- Failure/incident management and rectification techniques
- Knowledge of other functional disciplines
- Good interpersonal, influencing, communication and organisation skills
- HNC/HND or equivalent qualification
Desirable
- Knowledge of coaching techniques
Mae'r rôl hon yn gofyn i chi reoli a chyfarwyddo'r tîm cymorth technegol i gyflawni amcanion busnes a swyddogaethol a chyflawni mesurau perfformiad allweddol. Rhaid i chi hefyd reoli ymgysylltu a datblygu unigolion yn y tîm, gan sicrhau diogelwch staff, gwyliadwriaeth ac ansawdd gwaith.
Rhan allweddol o'r rôl hon fydd monitro perfformiad asedau, dibynadwyedd, cynhyrchiant ac effeithlonrwydd. Byddwch yn darparu arweiniad technegol, cefnogi ac ymgymryd â gwaith arolygu a dylunio, rheoli'r broses sicrwydd a diffyg cydymffurfio. Bydd eich profiad yn eich galluogi i gynnal archwiliadau ac ymchwiliadau technegol, gan ddarparu gofynion i drefnu monitro trac a derbyn allbynnau. Bydd eich profiad yn eich galluogi i adolygu a chymeradwyo datganiadau a dyluniadau dull ar gyfer gweithgareddau gwaith yn ôl yr angen.
Atebolrwydd allweddol
1. Rheoli a chyfarwyddo'r tîm cymorth technegol i gyflawni amcanion busnes a swyddogaethol a chwrdd â mesurau perfformiad allweddol.
2. Rheoli datblygiad unigolion ac ymgysylltiad y tîm.
3. Rheoli'r trefniadau ar gyfer diogelwch a chymhwysedd staff.
4. Monitro perfformiad asedau, dibynadwyedd, cynhyrchiant ac effeithlonrwydd.
5. Darparu arweiniad a chefnogaeth dechnegol.
6. Ymgymeriad ar yr arolwg a gwaith dylunio.
7. Rheoli'r broses sicrwydd a diffyg cydymffurfio yn yr uned ddosbarthu.
8. Cynnal archwiliadau ac ymchwiliadau technegol.
9. Darparu gofynion lleol i drefnu trenau monitro trac a derbyn allbynnau.
10. Cynnal cywirdeb systemau, cronfeydd data a chofnodion.
11. Adolygu a chymeradwyo datganiadau dull a/neu gynlluniau ar gyfer dylunio a/neu weithgareddau gwaith yn ôl yr angen.
12. Cynnal rhaglen gytûn o wyliadwriaeth staff, ansawdd gwaith a gwiriadau cyflwr asedau.
Sgiliau swydd, profiad a chymwysterau
Hanfodol
- Cymhwysedd technegol perthnasol
- Gwybodaeth am brosesau a thechnegau cyflenwi cynnal a chadw
- Gwybodaeth am brosesau rheoli diogelwch a chydymffurfiaeth
- Gwybodaeth am amgylchedd rheilffordd gweithredol
- Gwybodaeth fanwl am safonau a gweithdrefnau perthnasol
- Dylunio gwybodaeth a phrofiad
- Technegau Rheoli a Chywiro Methu/Digwyddiad
- Gwybodaeth am ddisgyblaethau swyddogaethol eraill
- Sgiliau rhyngbersonol da, dylanwadu, cyfathrebu a threfnu
- HNC/HND neu Gymhwyster Cyfwerth
Dymunol
- Gwybodaeth am dechnegau hyfforddi