JOB DESCRIPTION
You are adept at working with a very large, diverse, and geographically dispersed group of people. You should be goal oriented, have strong project management skills and have the ability to execute and lead in a highly matrixed organization. Through strong communication, you will help drive and measure positive reputation and provide innovative and creative ideas and challenge the status quo to differentiate experiences that bring people together to tackle tough topics and deliver real change.
Our ultimate goal is to position JPMC as an organization people want to do business with, an admired employer, and a positive agent for change by developing and executing marketing strategies that champion our firm’s purpose: Helping employees, customers, clients, and communities grow and thrive sustainably without leaving anyone behind. Aligned with this goal, we are seeking a dynamic, marketing leader to support the Office of LGBTQ+ Affairs (LGBTQ+) and the Office of Disability Inclusion (ODI) audiences. The DEI Marketing Senior Associate will work to support building the firms brand, communicating our impact, and creating points of engagement with key segments and working closely with our lines of business across our Chase, J.P. Morgan and JPMorgan Chase & Co. teams.
You will support working with a team of marketing professionals, some of whom are dedicated to specific Firmwide programs, including Diversity, Equity & Inclusion (DEI) and the Marketing Center of Excellence across brand, media and digital execution teams. This role will report to the Corporate Impact DEI Marketing Director and work with each of the aforementioned teams to assist with creating and managing the marketing plans within our key pillars of Financial Health, Small Business Growth, Careers and Skills and Community Development to achieve desired KPI outcomes aligned to our telling our global impact.
KPIs (examples):
- Brand reputation, trust, favorability, and overall health; Racial Equity initiatives
- Social media and PR positive sentiment and reach for pillar programs
- Organic search results establishing JPMC as an industry leader in driving financial health, wealth and equity
- Firmwide Diversity, Equity & Inclusion KPIs and corporate responsibility KPI’s
- Delivering diverse supplier goals for Marketing
Required Qualifications, Capabilities and Skills:
- 5-7 years of experience as a Marketing professional
- Strong analytical capabilities coupled with the ability to identify issues, gather and analyze data, obtain consensus and implement change.
- Well-developed organizational skills to manage multiple projects and priorities. Must be self-directed, proactive, high energy, detail and results-oriented.
- Experience understanding business drivers and ability to produce accurate analyses.
- Strong written and oral communications skills, including the ability to synthesize “the story” for executive-level audiences and adjust communication and style based on different audiences and agendas.
- Experience working cross-functionally and collaborating with team members across business and staff areas at all levels, and achieve goals without direct control over all resources.
- Process- and controls-oriented leader, maintains a strong system of internal governance and controls
Preferred Qualifications, Capabilities and Skills:
- Experience with a Fortune 500 company and with a highly recognized customer centric brand strongly preferred
- A creative thought leader, exceptional problem solving and analytical skills with proven ability to conceptualize new ideas
- Strong executional/project management skills with evidence of managing challenges and application of sound judgment
- A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
- Experience working with agency partners and getting the best out of them
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.