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Recognizing the historical barriers that have systemically disenfranchised Black, Indigenous, People of Color communities (BIPOC), along with the intersecting marginalization based on disability status, LGBTQ+ status, gender, age, and more, this position takes the lead in advancing THA's commitment to housing equity. The objective is to eliminate race and other marginalized identities as predictors of housing access, quality, and ownership. With a focus on racial disparities deeply entrenched in systems across the U.S., this position champions justice, authentic resident engagement, and the empowerment of BIPOC voices in decisions that shape their lives and communities.

THA is dedicated to identifying, advocating for, and supporting data-driven solutions that address historical disinvestment, ensuring equitable funding and real opportunities for wealth building, financial security, and improved quality of life for all residents. Building upon the DEIB efforts initiated by the staff DEIB Steering Committee, the Board DEIB Committee, staff, and Leadership team, this position works towards advancing DEIB and racial equity across THA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate on organization-wide goals and coordinate cross-departmental projects and objectives.
• Actively participate in developing and overseeing long-term strategic and budget planning, ensuring accountability to DEIB goals.
• Proactively address public image, budget management, liability, and other issues to preserve THA's financial, organizational, political, and creative stability.
• Collect, analyze, and respond to information, issues, and challenges to maximize community investment.
• Exemplify THA's customer service value when interacting with the public, internal and external stakeholders, and staff.
• Model and mentor others in conducting cross-departmental business, promoting two-way communication and fostering accountability.
• Prepare, manage, and monitor the department budget within approved appropriation levels, ensuring sufficient funds for THA's DEIB strategy implementation.
• Comply with the authority granted to THA, funding regulations, and relevant laws.
• Perform work using a continuous improvement mindset, overseeing workflow to optimize productivity and make informed decisions on resource allocations; identify, apply, and assess best practices to maximize project and service delivery.
• Review and provide recommendations on THA and department policies, programs, and initiatives using a DEIB perspective.

• Collaborate in developing and implementing a comprehensive DEIB and racial equity plan across the agency.
• Design, implement, track and report on concrete, measurable goals, strategies, and metrics to evaluate the effectiveness of DEIB initiatives.
• Develop and deliver education and training opportunities to broaden staff knowledge of DEIB and racial equity, enhancing cultural competency within THA; supervise the hiring of consultants to provide DEIB and racial equity training for staff as needed.
• Assist and collaborate with the staff-led DEIB Steering Committee, serving as a resource in areas such as racial and ethnic diversity, systemic racism dismantling, gender equality and justice, disability accommodation, and programs related to sexual orientation and gender identity and expression.
• Support the Board DEIB Subcommittee; provide recommendations for enhancing governance structure to further DEIB and racial equity.
• Adopt proactive and integrative strategies that foster a more inclusive work culture, help dismantle departmental silos and create inclusive communication strategies for staff.
• Establish and maintain effective relationships with national, local, and specialized DEIB organizations and professional development groups.

• Provide recommendations on current HR policies and processes to ensure DEIB and racial justice practices are embedded in all elements of the employee lifecycle.
• Work with HR to develop recruitment strategies that attract and retain underrepresented candidates, value lived experience, remove barriers to employment, and increase general retention and resident hiring.
• Partner with and advise the appropriate stakeholders regarding measurable retention strategies particularly as it relates to staff from underrepresented or marginalized identities.
• Compile, analyze, and report on data related to recruitment and retention initiatives.

• Expand community engagement strategies that center the voices of residents in decision making about services and programs that shape their lives, countering long standing histories of exclusions.
• Establish and maintain positive community relations in current and proposed development neighborhoods; conduct meetings to elicit community involvement that support and determine housing needs.
• Expand cross-sector partnerships and collaboration to sectors and organizations that serve public housing residents to address inequitable community conditions and access to services through leverage, influence, service provision, and investment.

• Perform all responsibilities in service to THA’s social justice and business mission to assist low-income households and other customers, and to do so in ways that aspire to programmatic and administrative excellence.
• Conduct all duties with a high level of integrity, honesty, and comply with agency policies and rules.
• Establish and maintain effective working relationships with staff, agency partners, and the community.
• Present a professional image as a representative of THA.
• Maintain a high degree of confidentiality, tact and discretion.

• Remain current in and inform staff on trends, industry knowledge, and best practices.
• Serve as a member of committees, as directed.

EDUCATIONAL LEVEL AND EXPERIENCE

• Six years professional experience leading DEIB initiatives in a corporate environment or as a consultant.

• Bachelor's degree in social justice, public administration, human resources management, organizational management, or a related field may replace one year of experience, or
• Master's degree in those fields may replace 18 months of experience.

• Experience should demonstrate an ability to manage and resolve conflict in facilitation roles and handle sensitive conversations related to race and identity in the workplace.

• Organizational Development Certified Professional (ODCP) or equivalent preferred.
• Depending on assignment, a WA driver’s license with acceptable driving record and auto insurance may be required.

• Strong understanding of concepts such as privilege, power, marginalization, and oppression, and their personal, interpersonal, structural, and institutional implications.
• Proven ability to tackle racial and ethnic tensions from both institutional and contemporary societal perspectives.
• Considerable expertise in performance measurement, data gathering, and management procedures for maintaining accurate information.
• Understanding of trauma-informed care principles.
• Awareness of standard practices, procedures, and methods related to human services provision.
• Knowledge of or desire to learn a working knowledge of HUD housing programs regulations.
• Aptitude for decision-making, characterized by sound and accurate judgement, ability to support and explain reasoning, inclusion of relevant individuals in the process, and timeliness.
• Excellent project management skills, including planning, meeting schedules and timelines, and effectively using management tools such as the agency’s Project Data Base.
• Ability to foster an inclusive and collaborative working environment across different departments and groups to work towards shared goals.
• Able to communicate effectively in written form and orally to a wide range of audiences, including people in the community interested in learning more about THA’s work, households we serve, housing industry experts, staff, and the THA Board. Ability to write in plain language and experience communicating with people with limited English proficiency.
• Strong interpersonal, written, verbal, and listening communication skills; ability to communicate effectively with people with diverse cultural backgrounds.
• Strong organization skills; ability to manage competing priorities, plan and set priorities, work under pressure, and keep deadlines.
• Knowledge of systems to effectively organize, store and retrieve records, data, and documents.
• Ability to maintain a high degree of confidentiality and act with tact and discretion.
• High degree of proficiency with Microsoft Office programs; familiarity with SharePoint, Teams, or other web-based collaborative apps preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that an employee must manage to successfully perform the essential functions of this job. This position requires working regularly within THA’s offices. The job’s activities occur primarily in indoor office settings:

• Occasional standing, walking, sitting, using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; balancing; stooping, kneeling, crouching, or crawling; talking or hearing; occasionally lifting and/or moving up to twenty-five (25) pounds.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate; job site noise level may be louder.

EQUAL OPPORTUNITY EMPLOYER

THA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, ethnicity, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expressions, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, sourcing, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

We provide reasonable accommodation to all applicants and employees who can perform the essential duties of the position with or without reasonable accommodation. If you require reasonable accommodation, please direct your inquiry to the Human Resources Department at (253) 207-4403 for assistance. We ask for at least 24 hours advance notice when possible.