Job Description
Job Title: Pharmacy Technician Responsible to: GPs and Practice Manager Accountable to: Clinical Lead Hours of Work: Full Time/ Part Time Pay : Band 5 depending on experience Summary Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high-quality care to local people. We are in the very fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct. This means we can build strong clinical teams within and across the PCNs. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 4 PCNs.
We are building teams within and across the PCNs to enable peer support and team working both within and across professions. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge. Purpose of the role: Working as part of Loxford PCN to support the Clinical Pharmacist team to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
The role will also include training and development to support the wider MDT team improving co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes. MAIN DUTIES To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly. To support the achievement of the prescribing Quality and Outcomes Framework targets and other clinical targets. 2 Working with the Clinical Pharmacists and wider MDT team to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness. To participate in medication audits. To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the Redbridge CCG. To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing.
To support the PCNs Clinical Pharmacists to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate. To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement. To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols. To advise on the sourcing and safe management of medicines as appropriate.
To assist in the submission of claims for personally administered drugs as required. Be responsible for the organisation, planning and of own workload to meet set deadlines. Responsibility for administration Taking messages and passing on information as appropriate. Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Patient services To provide medication review services to patients via clinics for PCN practices, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. Support the CCG prescribing support pharmacists with the appropriate monitoring and management of their prescribing budgets. To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost effective prescribing.
To help plan, develop and support the introduction of new working processes within MMP to optimise the quality of prescribing. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately; In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly confidential. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines; Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks; Making effective use of training to update knowledge and skills; Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards; Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation; Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues; Personal/Professional Development In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, annual Appraisal including taking responsibility for maintaining a record of own personal and/or professional development;
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