You’re the brains behind our work.
You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.
Citi’s Institutional Clients Group (ICG) is looking for Apprentices to join our Application Production Management team in November 2023. This team provides critical support functions to our trading and banking businesses and support a broad range of technologies. Our production support analysts work directly with traders on the trade floor and use their problem solving and technological skills to quickly resolve any technological issues, which can vary in severity and complexity and may impact Citi’s reputation or profits. This is very much a team environment, and apprentices will learn the skills needed for the role by working with other team members, learning tips and tricks from experienced members of the team, and will be given exposure to a vast range of experiences supporting technologies and users at Citi.
We provide you with the knowledge and skills you need to succeed.
We’re committed to teaching you the ropes. During the program you will study for the City & Guilds
Level 3 Software Development training track of the ICT Apprenticeship. Aside from your peer group and manager, you will have a buddy and a dedicated program manager whilst on program. You will also benefit from first class technical and business training from a well-established team including access to Citi’s online training portal. Additionally you will experience side-by-side job shadowing and coaching with your team combined with the opportunity to work as a key part of a truly global team.
You will gain experience in liaising with Trading and Sales, Middle Office and Operations counterparts in one of the world’s largest investment banks. You will also have the opportunity to work with new and cutting edge technologies such as Cloud/MongoDB/Storm/BigData/Solace, as well as expanding skillset in established technologies such as TIBCO EMS/ Oracle/MS SQL/Linux/Weblogic/Gemfire to name a few.
Program Responsibilities
Your typical day will look something like this:
Resiliency testing - We need to know that our applications can function in the event of a disaster or on high volume days (think Brexit and the GBP crash) so that the business can continue to operate. Our apprentices learn to put our systems to the test, simulating disasters so we know the breaking point and how to react in a real life disaster.
Improving Production Support Monitoring Techniques - Monitoring is vital to alert support to any issues within the production environment so they can be quickly resolved.
Design, development and implementation of tooling - Apprentices will have the opportunity to develop applications and scripts to aid themselves and their teams in their job. Previous apprentices have implemented solutions ranging from excel macros, to python scripts, to C# and Java applications - it’s not just the developers who have the programming fun!
Organizational and operational efficiency improvements - Nobody likes to repeat the same actions every day and click the same buttons, our apprentices get involved in efficiency improvements to see where tasks can be automated or streamlined to free their time to get involved in exciting projects!
Release / Change Management - Your development peers will be writing the application code for new functionality, but our production management apprentices will be the ones to decide if it can be released into our live systems or not. With strong change management techniques, we help to protect the live systems from unnecessary harm and keep our trading platforms stable.
Incident Management - Major Outages - Despite best efforts, inevitably there are major outages which production management must manage to get our systems back up and running. If this is not managed correctly, the impact on Citi’s reputation and finances could be catastrophic.
We want to hear from you if…
You have 5 GCSEs including English & Maths or equivalent
You have 1 A-Level or equivalent
Successful applicants will be enrolled onto the Belfast Met Level 3 Course
Exceptional candidates who do not meet this criteria may be considered for the role provided they have the necessary skills and experience.
Who we think will be a great fit…
A dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact at a corporate level. We value diversity and so do you. We’ll also be looking for the following:
Demonstrate motivation for joining both the program and Citi
Strong analytical skills & great attention to detail
Multi-tasking skills with the ability to self-organise and self-manage your time, adjusting to competing priorities when necessary
A positive can-do attitude, you are resilient & keen to learn
Forming part of and contributing to a team
Planning and documentation skills in order to implement process changes
Desirable- Microsoft Office (Excel, Word &PowerPoint including analytical and modelling skills)
What We Offer
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Highlights to our core benefits include:
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women. We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women inclusion networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
We review applications on a rolling basis and therefore encourage you to apply as soon as possible. The role will be based in a Citi Office in Belfast, Northern Ireland.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran
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Job Family Group:
Technology
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Job Family:
Infrastructure
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Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
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