Job Description
Deputy Operations Manager – Cambridge Cellular Therapy Laboratory
Band: 8a
Hours of Work: 37.50
Location: Division B
To Whom Responsible: Associate Operations Manager - CCTL
Job Summary: The key focus of this post will be internal to the Trust, delivering the key objectives and targets of the Directorate
and organisation.
You will contribute to strategic and annual business planning for their service areas, including the engagement of senior medical and other staff, as required. You will also coordinate the planning, development and implementation of service improvement, capital and other projects for the areas they are responsible for. You will administer clinical governance processes within their areas and assist in the management of risk, as well as Provide cross cover across the Division as required.
Key Duties and Responsibilities:
Managerial
1. Overseeing the provision of clinical services within the defined service area of responsibility including the direct engagement of all staff including administrative, scientists and clinicians in the delivering of the clinical service.
2. Contribute to the production of service development proposals for the defined service areas, including costing and income projections.
3. The delivery of all key access targets/Key Performance Indicators and thereafter their maintenance, utilising best practice methodologies from both within and outside of the Organisation with particular focus on nationally mandated targets.
4. Contribute to the development of strategic and business plans for the defined service areas, working closely with the Operations Manager, Associate Director of Operations,
Clinical Director and other Directorate colleagues.
5. Working under direction from the Associate Operations Manager, develop working partnerships with key stakeholders within the local health economy, representing the
Directorate and/or Trust as appropriate.
6. Working under direction from the Associate Operations Manager, contribute to the formulation and execution of service reviews and recommend and implement different models of care as appropriate, involving clinical and managerial colleagues from the Trust and healthcare system as required.
7. Utilise information flows which support the monitoring and improvement of clinical services within the defined areas
8. Ensure effective communication systems for all staff are in place enabling local and corporate information to be shared with all staff within the defined service area and for views to be fed upwards.
9. Hold responsibility for the management of the liquid nitrogen storage facilities to ensure that all equipment is maintained and serviced, to ensure long-term safe storage of irreplaceable patient stem cell collections.
10. Manage the service and maintenance contracts associated with the clean room facilities to ensure regulatory requirements are adhered to and continuity of service maintained.
11. Participate in the Manage of the Day rota for the Directorate.
12. Deputise for the Associate Operational manager as and when required
Financial management
13. Under delegated authority from the Associate Director of Operations, manage the defined service areas within the agreed and available resources, in accordance with the Trusts ‘Standing Financial Instructions’ and Standing Orders.
14. Coordinate the budget setting process for the defined service areas, working closely with the CCTL Director and other key staff including the Associate Operations
Manager, and reaching agreement on staff establishments. Plan for the reconfiguration of services, which enables them to be delivered in a manner which offers best value for money.
Service Standards
15. Manage services in accordance with relevant national clinical standards, such as JACIE, HTA, MHRA, etc and local clinical governance requirements.
16. Ensure clinical advice and support is available at all times to staff within the defined service area.
17. Monitor systems to assure the quality of services provided to Patients.
18. Participate in the production of policies and procedures which facilitate the operational and quality effectiveness of the defined service areas and Directorate.
19. As directed by the Associate Operations Manager implement new projects and initiatives which improve services delivered to Patients and the operational effectiveness of the defined service areas, Directorate and Trust.
Human Resources
20. Manage all non-medical/professional staff within the defined Service areas.
21. Carry out appraisal of staff that directly report and ensure annual appraisals are undertaken, with personal development plans in place and acted upon, for all staff.
22. Ensure Trust policies on staff management are adhered to
23. Actively contribute and engage in the Trust’s Patient and Public Partnership
Programme as it develops.
24. Ensure that a spirit of service user involvement is present, that care delivered is patient centred and that patients feel involved and informed about all aspects of their care.
25. Implement and maintain Directorate staff retention policies and practices
26. Ensure adequate orientation programmes are established and put in place for all grades of staff (Including medical) across the defined service areas.
27. Contribute to the development and implementation of effective Directorate workforce development plans across the defined service areas.
28. Within the defined service area, contribute to the consideration, development and implementation of new roles and ways of working.
Personal And Profession development
29. Pursue lifelong learning and professional development agenda by participating in management supervision, appraisal and personal learning and development activities.
30. Keep up to date with national and local developments in NHS policy and practice developments
General Compliance:
1. To comply with all Trust Policies and Procedures, with particular regard to
- Risk Management - Health & Safety - Information Governance
- Confidentiality - Data Quality - Freedom of Information
- Equal Opportunities - No Smoking - Being Open: a duty to be candid
2. All staff have a responsibility to comply with the current infection prevention and control policies, procedures and standards and ensure they have received an annual update on infection prevention and control issues including hand hygiene. All staff should practice and encourage appropriate hand hygiene and act professionally to ensure the hospital environment is clean, safe and tidy.
3. To perform your duties to the highest standard with particular regard to effective and efficient use of resources, maintaining quality and contributing to improvements.
4. To follow all the Trust Security policies and procedures and be vigilant to ensure the safety and secure environment for care.
5. All staff that have access to or transfers any data are responsible for those data, it must be kept secure and they must comply with the requirements of the Data Protection Act 1998 and the common law on confidentiality. All data must be kept in line with the Trust’s policies and procedures. Data includes all types of data i.e. patient, employee, financial, electronic, hard copies of printed data or handwritten data etc.
6. The post holder is responsible for data quality and complying with the policies, procedures and accountability arrangements throughout the Trust for maintaining accuracy and probity in the recording of the Trust’s activities.
7. The Trust is committed to carefully screening all staff who work with children and vulnerable adults. If this applies to this post, the appointment will be subject to a satisfactory Disclosure and Barring Service disclosure (formerly the CRB disclosure) of the appropriate Level.
8. All staff will receive training on Child Protection -Safeguarding Children Policies and Procedures as part of Induction and updates, this will equip the post holder with the knowledge of what you will need to do if you have concerns about the welfare of a child/young person under aged 18.
9. Participate in an annual Appraisal and Development Review meeting and ensure you are meeting the Trust’s Performance Standard for the post.
10. CUH is a smoke free campus. All employees must comply with the requirements of the No Smoking Policy and support the processes and practices in place in relation to patients and visitors
11. To uphold the Trust Values and Behaviours standard.
12. Perform any other duties that may be required from time to time.
Every post holder can make a difference to a patient’s experience. You will come across patients as you walk around the hospital; we rely on all our staff to be helpful, kind and courteous to patients, visitors and each other.
This job description may be altered to meet changing service needs, and will be reviewed in consultation with the post holder.
Post Title - Deputy Operations Manager Band 8A Department - Cancer Directorate
1 Qualifications
- First degree or equivalent in related science Relevant postgraduate
- A based discipline Qualification in health service
- Recognised management qualification management
- Evidence of Continuous Professional Development HCPC registration as a Clinical or Biomedical Scientist
2 Experience
- Significant experience of working in a Public sector, laboratory/pharmacy setting
- Success in working collaboratively across Management of performance professions and services standards
- Substantial experience of managing a clinical, social or equivalent service Training staff
- Demonstrable success in planning and managing change
- Commissioning and service planning
- Significant budgetary management experience
- Significant experience of managing a workforce
- Commissioning and service planning processes
3 Knowledge
- Cell/Gene Therapy
- Clinical governance
- The importance of successful partnership working
- Principles of lifelong learning
- Professional education and training
- Workforce planning, recruitment and retention
- Patient and public involvement
- Knowledge of Microsoft Office applications
- Leadership and ability to motivate and
4 Skills
- Empower others
- Excellent communications skills including: inter-personal skills, liaison and negotiation skills and writing and presentation skills
- Influencing clinicians and managers for service improvement
- Budget and resource management
- Risk management
- Developing and implementing policies, guidelines and projects from initiation to completion
- Ability to prioritise work, meet tight deadlines and work independently
- Positive and effective team worker
- Analytical skills – be able to interpret and use data effectively
- The ability to understand and behave at all times, towards patients, visitors.
5 Additional Requirements
Working to the Trust values of
- kind , safe and excellent.
- Willingness to work anywhere in the Trust and to travel, on occasions, within the region and nationally
The following hazards are associated with this job role:
Continuous used of DSE (Display Screen Equipment) on most days
Job Types: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week
Salary: £48,526.00-£54,619.00 per year
Benefits:
- Additional leave
- Childcare
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- On-site gym
- Sick pay
- Store discount
- Transport links
Schedule:
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (preferred)
Education:
Work Location: One location
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