Job Description
JOB
911 Records provides essential support services for our Public Safety partners and community members in Gallatin County. Come join our team of professionals in this important role in Bozeman, Montana. You will receive paid on the job training, a generous benefit package, a competitive salary, medical, dental, vision, paid sick/vacation, and PERS retirement. This position is located in the 9-1-1 Records Communications Department, hours of operations are 7 days a week, 7am - 11pm. Responsibilities include maintaining, managing and providing confidential and accurate records of the Bozeman City Police, Gallatin County Sheriff's Office and the Detention Center. This position provides assistance and information to the public, law enforcement officers and government agencies; processes and maintains city and county arrest warrants in an accurate and timely manner and maintains mandated State and Federal CJIN/NCIC certification, ensuring compliance with their policies and procedures. This position performs a variety of other duties as assigned by the supervisor, which includes providing administrative backup to 9-1-1 Communications staff. The position reports to the Support Services Supervisor, and does not directly supervise other positions.RECORDS MANAGEMENT Performs data entry of case dispositions, department data and statistics including any updates or changes to reports to maintain accurate and accessible documentation. Coordinates entry and transfer of information to CJIN, NCIC, and the Montana Board of Crime Control.Maintains electronic and manual records and filing systems for correspondence, daily case reports, inmate files, rap sheets, fingerprint cards, background checks, reports, contracts, and other confidential materials to ensure effective storage, reference, and retrieval of information using knowledge of the principles and practices records management.Enters, queries, clears, or cancels wanted persons, stolen property, missing persons, etc. including coordinating second party checks. Complete and return monthly validation checks from the Department of Justice.Filing and maintaining BPD and GCSO incident reports and maintaining Detention Center files.Entering Final Disposition information from Courts into appropriate Records Management System and file with case file and sealing records when court order is received.Entry of criminal warrants and summons into Records Management System Warrant Module, updates the warrant modules when warrants/summons have been served, dismissed and/or recalled by the court and updates Records Management System name modules with probation and bond condition alerts. Performs second party checks on all warrant and protection order CJIN/NCIC entries. RECORDS DISSEMINATION Gathers information requested and analyzes documents for confidential information. Redacts confidential information not available for public inspection, copies documents, collects and records associated fees, and disseminates or coordinates delivery of requested information.Runs criminal history/background information checks on customized computer systems.Performs other documentation and records management functions using manual filing systems and computer systems.Uses State/National Law Enforcement computer systems to obtain or transmit requested information for designated law enforcement agencies (e.g., Montana Board of Crime Control and FBI statistics and reports).Processes City Trial requests and Omnibus Hearing requests (Discovery).Performs local background criminal history checks for Concealed Weapon permit applicants and responds to FBI NICS queries regarding gun purchases.Records 911 calls and radio traffic for officers and attorneys; processes confidential Criminal Justice Information applications and provides copies of incident and accident reports to individuals and insurance companies.Redacts confidential information (social security numbers, dates of birth) from outgoing reports.Prints the daily dispatch log, displaying in the lobby. Redacts daily dispatch log for GCSO and BPD on weekends printing for lobby and emailing to media. CUSTOMER SERVICEResponds to requests for information or assistance from peace officers or members of the public by accessing and providing requested services or information.Copies, disseminates, and documents requested case reports to insurance companies, law enforcement, courts, and other local, state, federal, and private entities. This includes collecting and receipting fees collected from external entities.Responds to mail, phone, and reception window inquiries and requests for customer assistance including providing backup to reception personnel, and responding to a variety of information requests (Warrant and Record questions, receiving Concealed Weapon Permit Applications, issuing livestock travel permits, animal releases and serving civil papers).Answers City and County non-emergency phone lines and assists public by directing to appropriate agency, answering questions when able or creating Calls for Service in CAD system when appropriate. CJIN/NCICCompletion of vehicle registration, drivers license and criminal history queries for officers, the City and County attorney’s office and enters orders of Protection into CJIN. Completion of driver’s license, criminal history and NICS queries for Concealed Weapon Permit Applications.
EXAMPLE OF DUTIES
The position requires the ability to learn and operate many software applications; skill in operating common office equipment (e.g., copiers, printers, multi-line telephone, etc.); strong communication skills for assisting the public and other agencies and departments, and the ability to communicate effectively verbally and in writing. This position must have the capability of gaining knowledge of the Criminal Justice Information System; the laws and regulations dictating our policy and procedure, the functions of city and county government offices, records management, Montana Codes Annotated, and research methods and procedures.
SUPPLEMENTAL INFORMATION
About Gallatin County: Located in a sweeping valley in the heart of the Rocky Mountains, Gallatin County is the most populated and fastest growing county in scenic southwest Montana. The County Seat of Bozeman at large encompasses over 50,000 people, yet has a small town feel. Located in a breathtaking Rocky Mountain setting, it is close to world-class downhill skiing, blue ribbon trout streams, Yellowstone National Park and a multitude of other outdoor activities in the pristine nearby wilderness areas.Gallatin County covers over 2,500 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks and open ranch lands. Nearly half of all the land in Gallatin County is under public ownership by the Gallatin National Forest, the State of Montana, Bureau of Land Management or the National Park Service.Gallatin County is large and diverse, featuring everything from the spectacular scenery of Yellowstone National Park (our first National Park) to lush farmland, and a growing economy of high-tech industries. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, ranchers, retirees, students, and many others have grown to love Gallatin County's boundless opportunities.Some of the many benefits offered to full-time and part-time employees: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $205.00 per pay period.Medical deductible is $400 for an individual and $1,000 for a family. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Gallatin County provides 240 hours of PPL to eligible full-time employees. The hours are pro-rated for part-time employees.Tuition Assistance- Because we value the professional and personal development of our employees, Gallatin County is proud to offer reimbursement of certain education expenses. To see all of our benefits, please click on the benefits tab.Licenses and Certifications: The CJIN/NCIC certification is required within 6 months of hire date. Criminal history checks will be completed on all applicants before interviews and testing phases. By applying to this position you are giving consent to have your criminal history check done. Final candidates will be required to successfully pass a full background investigation, psychological evaluation and complete a successful drug screening. For application consideration, you must submit your cover letter and resume along with your online application. You will need to pass a typing test (40 WPM)- Candidates will receive a link providing access to the Criticall typing test.Gallatin County is an equal opportunity employer. All applicants will be considered for employment on the basis of merit and qualifications without regard to race, creed, religion, color, or national origin or because of age, physical or mental disability, marital status, or sex when the reasonable demands of the position do not require an age, physical or mental disability, marital status, or sex distinction.
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About Gallatin County Court Services
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Government
Website: gallatincomt.virtualtownhall.net
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