Job Description
Are you looking for an exciting opportunity to take on a new challenge in the facilities management industry? Look no further than Landmark Facilities Management!
We are a small, independent business with a growing cleaning division and we are seeking a new Cleaning Manager to lead our team and manage the contracts for circa 15-20 clients.
Our last manager left after three successful years with us due to relocation back to his home country. Now, we are seeking an enthusiastic individual to take over this important role and help us continue to grow and succeed in the current market.
As our new Cleaning Manager, you will be responsible for implementing the strategic direction for Cleaning Operations on site. This will involve building the operating model, including enhanced clean regimes, and recruiting and engaging a skilled and motivated cleaning team. Your focus will be on enhancing client experience and ensuring that all cleaning procedures are performed to the highest standards.
Your role will involve providing supervisory support to ensure that daily and periodic operational cleaning services are carried out effectively. You will oversee, train, and inspect the work of assigned site room and floor staff, ensuring that all procedures are performed to the standards of the facility. This may include working in hotels or other hospitality venues, where you will provide support where necessary to ensure guests obtain optimum service.
If you are a driven, self-motivated individual with a passion for delivering exceptional cleaning services, we want to hear from you. Apply now to become our new Cleaning Manager and take your career to the next level with Landmark Facilities Management!
Shown below are major duties, tasks, and responsibilities that commonly define the job description of a cleaning manager:
▪ Managing and motivating a team of cleaning staff
▪ Conduct stock management of consumables and spares
▪ Ensure employees are properly trained and equipped to perform their role
▪ Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
▪ Certify that equipment is safe to use and in good working condition
▪ Oversee all escalations and performance management developments
▪ Supervise performance of cleaning team
▪ Conduct safety briefings and toolbox talks
▪ Collaborate with clients to ensure there are no problems on site
▪ Keep close interaction, communication, and coordination with the Front Office and
other departments
▪ Support in maintaining a highly trained and motivated staff that constantly strives for
excellence in cleanliness and service
▪ Proficiently clean client’s homes (we only have one residential client)to meet both
company and client standards
▪ Supervise all employee work on assigned site, to make sure it meets the company and
client standards
▪ Have a conversation with clients regarding appointment time, and for the period of
cleaning
▪ Drive to every location with the team along with supplies in official vehicle
▪ Make sure all keys/codes are constantly kept up to date and recorded on system securely with a good asset list. All communications should be in writing in a professional manner
▪ Demonstrate a positive attitude and show an example for other employees to emulate
▪ Make sure all employees follow company standards by constantly coaching and
redirecting performance.
What Does a Cleaning Manager Do?
▪ Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.
▪ They are responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
▪ They work within office buildings or on construction sites. They may be employed in hotels,
companies, and manufacturing firms; clubs, banks, and cleaning companies, etc.
▪ The cleaning manager job description primarily entails ensuring the facility is cleaned
correctly and according to the client’s instructions or standards.
▪ It also involves carrying out regular inspection on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, and maintain a checklist of everyday cleaning tasks.
▪ Cleaning managers allocate chores to workers and inspect work afterwards to ensure it is performed to meet standards.
▪ They also listen to client’s complaints, investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction.
▪ They conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.
▪ The cleaning manager work description also involves setting up meetings and communicating relevant information to the staff.
▪ It also entails directing and scheduling staff in their work assignments.
▪ Cleaning managers carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.
▪ They also make arrangement for the repair of bad equipment and make a replacement for ones.
▪ They maintain enough supplies and inventory of cleaning products by making reorders when necessary.
▪ The cleaning manager is also responsible for ensuring there is safety in the workplace, deploying H&S induction for all fresh staff, and making sure the applicable paperwork is signed off.
▪ They also advise and support staff on site as regards H&S issues as they perform their jobs at the assigned work site.
▪ They also manage every incident, reporting them without delay and taking remedial action where necessary.
▪ They implement finance related duties; induct new starts, and get new start paperwork for Payroll and Human Resources.
▪ Cleaning managers work alongside scheduling payroll administrator to make sure that all staffing needs are covered.
Cleaning Manager Requirements –
Skills, Knowledge, and Abilities for Career Success
The managers require the following abilities, skills, and experience, etc. to be able to perform the obligations, purpose, and objectives of the position.
Shown below are major requirements set for prospective candidates to meet to qualify to access the cleaning manager role:
▪ Knowledge: Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances (COSHH)
▪ Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff
▪ Physical dexterity: Must be agile and in good physical shape; ability to lift up to 25lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs; and lifting and carrying 50 lbs+ materials
▪ License: Must possess a valid driver’s license; vehicle must be registered, well
maintained and reliable
▪ Detailed oriented: Have a mind for quality and accuracy; attentive and thorough
▪ Possess cash handling skills; strong relationship building and interpersonal skills
▪ Communication skills: Possess superb verbal and written communication skills
▪ Have time management and multi tasking skills
▪ Computer skills: Can work with Microsoft Office Suite
▪ Ability to work effectively both as an individual and as a team with other people.
Package Details
▪ Salary£28K
▪ Business vehicle
▪ Auto Enrolment Pension Scheme(Nest)
▪ Company phone
▪ Company credit card
▪ Hours per week 40 hours
▪ Permanent Contract with 3 probation
▪ London based role with Head Office located in Ealing
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company car
- Flexitime
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Signing bonus
Ability to commute/relocate:
- Ealing, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- cleaning (preferred)
- janitorial (preferred)
Language:
- English and Spanish (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: CM/0323
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