Find More Than 52931+ Job Vacancy


Apply jobs • Apply directly to companies • Clear salary ranges

Browse 52931 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


bet365 Logo

Customer Service Advisor (Days)

5651316

Stoke-on-Trent, England

2 days ago

24960 GBP

bet365

www.bet365.com

Stoke-on-Trent, United Kingdom

Denise and John Coates

$2 to $5 billion (USD)

Company - Private

2000


Job Description

Overview

Operations

Full Time

Closes 01/06/23

Stoke-on-Trent

Full Time

Closes 01/06/23

Who we are looking for

A Customer Service Advisor, who will become part of an exciting, fast-paced, customer orientated team with plenty of opportunities for progression.

Our UK Customer Service department is looking for customer-focused individuals to join us.

Experience is not always necessary; as from your very first day, you are learning and developing vital skills in our dedicated training centre. Your support continues with our specialised induction team, who welcome you with a comprehensive hand-on training program.

We know that career progression is important, therefore, we invest in you and your career where our Advisors have the opportunity to be our future Instructors, Team Leaders and Supervisors.

With a worldwide customer base, the position requires a certain level of flexibility working any five days from seven typically working between 07:00-20:30.

The starting salary for this position is competitive increasing to £24,960 per annum upon successful completion of training.

In return, we offer an annual bonus scheme, Company pension and a wide range of other benefits including a day off for your birthday.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Successful applicants will need to provide proof of eligibility to work in the UK.

Preferred skills and experience

Excellent listening skills.
Outstanding communicator.
Passion for delivering exceptional customer service.
Willingness to learn.
Attention to detail.
Ability to multi-task.
Effective problem solver.
Competent computer, literacy and numeracy skills.
Adaptability.

Main Responsibilities

Assisting our global customers with their queries.
Providing a first time resolution to customer queries.
Using internal tools to assist and take ownership of customer enquiries.
Resolving customer complaints.
Liaising with internal departments.
Escalating queries where necessary.
Investigating issues thoroughly.
Promoting safer gambling.
Maintaining awareness of policies, procedures and licensing requirements.
Communicating with customers via Live Chat and email.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.

Health Insurance

Reassurance for your health and wellbeing.

Income Protection

Your income is protected, just in case.

Life Events and Long Service

To celebrate your big occasions, dedication and hard work.

Long Service Awards

A thank you for your dedication and loyalty.

Stoke-on-Trent

We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

Our location

  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

What we get up to

Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

Some location benefits

On-Site Restaurant

Tea and Coffee Service

Great Commuter Links

Company Leisure Facility


Apply Go Back

Share This Job

LinkedIn
Reddit
WhatsApp
Telegram

Related Jobs

General Manager
General Manager
Yusen Logistics (UK)
Northampton, England
Today

Apply
Cardiology Service Manager - Royal Brompton Hospital
Cardiology Service Manager - Royal Brompton Hospital
Guy's and St Thomas' NHS Foundation Trust
London, England
Today

Apply
Agent Curatenie Cladiri Si Mijloace De Transport
Agent Curatenie Cladiri Si Mijloace De Transport
Power To Clean SRL
Cluj-Napoca, Cluj
1 day ago

Apply
Técnico de Manutenção - equipamentos e espaços | Lisboa
Técnico de Manutenção - equipamentos e espaços | Lisboa
Gi Group
Lisboa
Today

Apply
Lead Economic Analysts for External MPC Members (Swati Dhingra and Jonathan Haskel)
Lead Economic Analysts for External MPC Members (Swati Dhingra and Jonathan Haskel)
Bank of England
London, England
2 days ago

Apply