Stage 1- Apply
Please complete the application form and write up to 500 words providing examples of how things you have done in the past and your skills and experience help you demonstrate the Civil Service Behaviour Communicating and Influencing (Level 2). The evidence you provide must relate to your own experiences.
More information on Success Profiles and Civil Service Behaviours can be accessed by clicking the links.
Stage 2 - Selection
After submitting your application, you will be sent an invitation with a link to complete an online Situational Judgement Test. This is designed to test your skills for the EO role. You must complete and submit the test by the deadline stated in your invitation. If you do not complete and submit the test before the deadline, your application will not progress.
If you pass the Situational Judgement Test your written application form evidence will be assessed. If you meet the required standard and your application is successful, you will receive an invitation to a pre-recorded interview.
You will be assessed against three Civil Service Behaviours (Level 2)
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Communicating and Influencing
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Managing a Quality Service
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Making Effective Decisions
The evidence you provide must relate to your own thoughts and experiences.
Feedback will only be provided following an interview.
More information about the job role and additional guidance on the selection process is available here.
Stage 3 - Offer
If you are successful at the interview stage, we will be in touch to offer you a role. This role could be based at any of the following locations: Grimsby Crown House and Grimsby Bridge House. Offers will be made in merit order and business continuity.
If we are unable to offer you a role initially, we will place your name on a reserve list for up to 6 months. The reserve lists may also be used to offer future permanent opportunities which are considered similar in criteria and responsibilities, not necessarily restricted to the current locations included in the advert. They may also extend to permanent opportunities which arise across the wider DWP network. Any such offers would be made in merit order to all candidates remaining on the reserve list. The location and job role would be fully explained to you. Refusal of the offer would not change your reserve list position.
Further Information
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this search: Equality and diversity - Department for Work and Pensions - GOV.UK (www.gov.uk)
The ‘Great Place to Work for Veterans scheme’ makes it easier for veterans to join the Civil Service. For further information please go to the Civil Service Making the Civil Service a Great Place to Work for Veterans - GOV.UK (www.gov.uk) If you wish to be considered for inclusion in this scheme please tick this box when applying.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. For further information please go to the Civil Service Prison Leaver recruitment page on GOV.UK.
Location
This role could be based at any of the following locations: Grimsby Crown House and Grimsby Bridge House.
Successful candidates will be appointed to a particular DWP office but may be required to travel regularly and on a potentially daily basis to other DWP premises or locations in the community that are within a reasonable daily commute from the home office. Successful candidates may also be required to work from home on occasion.
Job offers will be made in merit order. If you are successful and your selected location(s) have been filled at the time of offer, DWP may offer you a role from other locations listed within this advert within a reasonable travelling distance of your home.
Please note, additional locations may be available at the posting stage.
Training
Please note that successful part time and job share candidates may be required to work full time for a number of weeks to complete and consolidate training.
Apprenticeships
DWP takes development seriously. Our aim is for our colleagues in these roles to be appropriately skilled and qualified – as determined by the business. To support this aim you may be required to undertake a work based qualification, which may be in the form of an apprenticeship, which will support you in further developing your professional knowledge and skills for this role and your future career development. The qualification can be undertaken in work time, you agree to take this job on the basis that you may be required to undertake a work based qualification; a candidate’s failure to participate fully in the professional programme, once appointed, may be a breach of their employment contract.
Complaints
If you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL DWP-customer_Hub@gov.sscl.com in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission.
Feedback will only be provided if you attend an interview or assessment.