Job Description
Job Description:Applicants are required to read, write, and speak the following languages: English & FrenchJob Title: Functional Support Analyst (ERP/Accounting)Division: Oracle NetSuite Global Business UnitLocations: Montreal, QC, CANPreferred Qualifications:Bachelor's/College Degree in Accounting/Finance/Business Management or relevant fieldStrong knowledge of the internet and browsersAnalytical approach to troubleshootingExcellent written and verbal communication skillsFlexible on working hours/days with a willingness to work extended hours, holidays and occasionally weekendsExperience interacting with customers in person or over the phoneKnowledge and/or experience on ERP/Accounting systems (i.e. JD Edwards, SAP, QuickBooks, MS Dynamics AX, Epicor, etc) is an advantageIndustry certification such as CPIM, CSCP from APICS is a plusCareer Level - IC1Responsibilities:Applicants are required to read, write, and speak the following languages: English & FrenchJob Title: Functional Support Analyst (ERP/Accounting)Division: Oracle NetSuite Global Business UnitLocations: Montreal, QC, CANYour Responsibilities:As a Functional Support Analyst, you will have the opportunity to make immediate contributions to the organization.Serve as the primary liaison between Oracle NetSuite and the customerDesign solutions to problems that may be unstructured and that may require conceptual/creative thinking.Participate in activities and contribute ideas that constantly help improve the Oracle NetSuite platforms and productsBuild successful customer relationshipsUse decision-support tools to answer pressing client questions.Collaborate with internal teams on multi-faceted problemsSuccessful Functional Support Analysts advance in their technical, communication and management skills to gain their designation as an Oracle NetSuite SMEs and eventually get inducted as SuiteGurus; something that can currently be exclusively achieved with a high performance team environment in Oracle NetSuite Support. This advancement opens doors for more opportunities to more than 30+ areas of specializations and career advancement.If you are interested in working at Oracle and you have more than 1 year of professional full-time work experience (excluding internships, research and/or teaching assistant roles, and/or military experience), please apply to Oracle's experienced job openings. For information on currently open positions at Oracle, please visitQualifications:Range and benefit information provided in this posting are specific to the stated locations onlyCanada: Hiring Range from $44,000 to $96,000 CAD per annumOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.Which includes being a United States Affirmative Action EmployerOracle
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