Job Description
Position summaryJoin Our Team as a Customer Facing Supply Chain Manager (Parental Leave Cover - 12 months)Are you ready for a new opportunity to make a significant impact? We are seeking a talented and driven individual to join our team as a Customer Facing Supply Chain Manager.In this role, you will have the chance to drive innovative and sustainable supply chain solutions, manage a team, and be the key escalation point for a key customer and internal stakeholders representing the customer.This position is a parental leave cover for 12 months, working 3 days per week (Tuesday, Wednesday, Thursday) at the customer office and 2 days per week (Monday and Friday) remotely.A Day in the Life...As the Customer Facing Supply Chain Manager, you will report directly to the Head of Customer Solutions and Customer Supply Chain.Your main responsibility will be to drive innovative and sustainable supply chain solutions for competitive advantage and lead dual supply chain efficiency projects within our key strategic customer - Coles.You will actively manage performance specific to Coles to ensure strong on shelf availability of Nestle products, develop SLAs and business efficiency projects, conduct regular performance reviews with the customer, and identify root causes of service failures to drive continuous improvement.You will lead a high preforming team of five to delivery key KPIs ensuring we meet customer needs and expectations.You will collaborate with various internal teams to develop and execute joint business plans and act as a key customer link back into Nestlé functional areas.What will make you successful?To excel in this role, you should have at least 5 years of experience in a similar position.You are an accomplished leader with strong business and commercial acumen, preferably with exposure within FMCG, Sales, or Supply Chain.Your interpersonal and networking skills are exceptional, allowing you to engage and influence at senior to executive levels.You are a strong communicator, quick thinker, problem solver and work to understand root cause analysis to drive continuous improvementYou have a proven ability to develop people and thrive in high-pressure and ambiguous situations.Experience in Customer Service and/or Sales, along with a strong commercial understanding, is highly desirable.Proficiency in SAP and Microsoft tools is also required.Applicants must have full Australian working rights. Applicants may be required to undergo pre-employment checks, including but not limited to federal police checks, prior to appointment to this role.Benefits:Joining Nestlé means working with an exceptional and highly engaged team while building and growing your career with a global FMCG leader.In addition, we offer:Varied career experiences and personalised development support.Wellbeing benefits including vaccinations and health insurance discounts.Diversity and Inclusion initiatives and program.Paid parental and partner leave.Purchase Leave Scheme.Volunteering leave, Sports leave, Emergency Services leave.Discounted Nestlé products.Our StoryAt Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference.We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.We aim to hire respectful, curious, value driven and inspiring people who care about the people's lives that we touch every single day. Be a force for good.We want to make finding your dream job possible. If you require additional support with your application, please contact us at careers@au.nestle.comInterested?For more information please visit our website @We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.Position summaryJoin Our Team as a Customer Facing Supply Chain Manager (Parental Leave Cover - 12 months)Are you ready for a new opportunity to make a significant impact? We are seeking a talented and driven individual to join our team as a Customer Facing Supply Chain Manager.In this role, you will have the chance to drive innovative and sustainable supply chain solutions, manage a team, and be the key escalation point for a key customer and internal stakeholders representing the customer.This position is a parental leave cover for 12 months, working 3 days per week (Tuesday, Wednesday, Thursday) at the customer office and 2 days per week (Monday and Friday) remotely.A Day in the Life...As the Customer Facing Supply Chain Manager, you will report directly to the Head of Customer Solutions and Customer Supply Chain.Your main responsibility will be to drive innovative and sustainable supply chain solutions for competitive advantage and lead dual supply chain efficiency projects within our key strategic customer - Coles.You will actively manage performance specific to Coles to ensure strong on shelf availability of Nestle products, develop SLAs and business efficiency projects, conduct regular performance reviews with the customer, and identify root causes of service failures to drive continuous improvement.You will lead a high preforming team of five to delivery key KPIs ensuring we meet customer needs and expectations.You will collaborate with various internal teams to develop and execute joint business plans and act as a key customer link back into Nestlé functional areas.What will make you successful?To excel in this role, you should have at least 5 years of experience in a similar position.You are an accomplished leader with strong business and commercial acumen, preferably with exposure within FMCG, Sales, or Supply Chain.Your interpersonal and networking skills are exceptional, allowing you to engage and influence at senior to executive levels.You are a strong communicator, quick thinker, problem solver and work to understand root cause analysis to drive continuous improvementYou have a proven ability to develop people and thrive in high-pressure and ambiguous situations.Experience in Customer Service and/or Sales, along with a strong commercial understanding, is highly desirable.Proficiency in SAP and Microsoft tools is also required.Applicants must have full Australian working rights. Applicants may be required to undergo pre-employment checks, including but not limited to federal police checks, prior to appointment to this role.Benefits:Joining Nestlé means working with an exceptional and highly engaged team while building and growing your career with a global FMCG leader.In addition, we offer:Varied career experiences and personalised development support.Wellbeing benefits including vaccinations and health insurance discounts.Diversity and Inclusion initiatives and program.Paid parental and partner leave.Purchase Leave Scheme.Volunteering leave, Sports leave, Emergency Services leave.Discounted Nestlé products.Our StoryAt Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference.We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.We aim to hire respectful, curious, value driven and inspiring people who care about the people's lives that we touch every single day. Be a force for good.We want to make finding your dream job possible. If you require additional support with your application, please contact us at careers@au.nestle.comInterested?For more information please visit our website @We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.Melbourne, VIC, AU, 3000Melbourne, VIC, AU, 3000Nestlé
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