Job Description
We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Client Services Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers.Our Client Services Associate position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Client Services Associates is to put in the time in order to reap the reward!Are You?Unstoppable in the pursuit of achieving your goalsDriven to continuously learn new techniquesRelatable to diverse groups of individualsLooking for growth opportunitiesEager to grind and get your hands dirty!What you’re responsible for as a Client Services Associate:Manage customer complaints efficiently and ensure a resolution in a timely mannerAcknowledge, empathize, and resolve customer inquiries and maintain professional relationshipsProvide product and service information to resolve issues and serve customers in personUtilize sales techniques to enhance the customer experience, up-sell, and exceed sales goalsAbility to exercise flexibility, initiative, good judgment, critical thinking, and discretionKeep office and conference room areas clean, sanitized, and maintainedDisplay a positive composure and enthusiastic tone while assisting customersWhat we look for in a Client Services Associate:Someone with experience in Customer Service or Sales industriesSomeone eager to derive their own successSomeone positive and enthusiastic about taking on new avenuesSomeone creative and able to think outside the boxSomeone who assists in making others feeling comfortable and building meaningful relationshipsSomeone who excels in a team environment as well as independently#LI-OnsitePowered by JazzHRwealth opportunity power
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