Job Description
Reporting to the Director of Business Solutions within the Open City and Technology (OCT) Branch, the Application Program Manager is responsible for leading a team of professionals in the effective day-to-day operations of their assigned application and technology portfolio. The position is responsible for preparing and actively managing their area of the budget, technical application roadmaps, and strategic goals of the area. The position ensures that projects and operational work provide optimum technological solutions and that applications meet business needs, support strategic City directions, and deliver cost-effective and sustainable IT services. The Application Program Manager develops and maintains good business working relationships in order to provide high quality IT services and will be integral to map the demand for operational IT direction and supportWhat will you do?Plan, coordinate, supervise and direct all activities of your business unit and manage a portfolio of programs to deliver projects on budget and within scopeChampion innovation, creativity and best practices, you will also coach, mentor and develop a team of IT professionalsFocus on the team by building a respectful workplace culture through a values-based influencer approach and working collaborativelyAlign the team’s resources to maximize skills and internal assets to support projects and meet client expectationsAnticipate business opportunities, influence policy, planning and initiatives, and foster a culture of accountability through performance measurementWork with lines of business across the City of Edmonton, with a customer service focus in driving efficient, cost effective solutions recognizing technology as a one of many tools for successBuild new and innovative collaborative partnerships with external agencies, orders of government, community organizations, and internal departments and branchesReview, assess, and mature the technology roadmap as it pertains to OCT’s strategic direction, keeping with goals and objectives of business partnersQualificationsEducation in Computer Science, Computer Engineering or other related disciplinesExperience leading a medium to large IT team, in a complex organizationExperience with a broad range of hands-on technology across an enterprise landscape (i.e. server, database, network, storage, backup & recovery, performance, automation, and notification)Strong knowledge of application development, application stack, DevOps and Agile methodologies, rapid development utilizing low-code and no-code toolsExcellent understanding between critical and non-critical applications, and apply enterprise change, incident, and problem management skills within teams that support highly critical business applicationsExperience managing and working with consultantsSkills required for success:Operate as a strategically agile leader able to anticipate business opportunities and influence enterprise-wide policy planning and initiativesActively demonstrate the values and behaviours supportive of equity, diversity and inclusion in the workplaceAbility to collaborate and build trust, obtain input, understanding, and participation from the teamAbility to create a work culture capable of developing a high performing teamThink strategically to address large, complex issues, to manage projects while steering dynamicallyUnderstanding of complex municipal subject matter and ability to build influential relationships with Council, external agencies, orders of government, citizens, community organizations, and internal departments and branchesStrong political acumen, strategic planning, issue resolution and decision-making skillsDemonstrate service excellence, embracing diversity and promoting inclusivenessDemonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visitDemonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visitConditions of Employment:Hire is dependent on Criminal Information Check satisfactory to the City of Edmonton; there may be a cost associated with this requirement.Work Environment:This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite.The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefitsUp to 1 permanent, full-time positionTalent sourced through this process may be considered for similar opportunities within the City of Edmonton.Hours of Work: 36.9 hours per week, Monday - FridaySalary Range: $102,219.00 - $146,028.00 (Annually)Talent Acquisition Consultant: JM/MZIND123City of Edmonton
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