Job Description
Company DescriptionDiscover a new kind of career in healthcare as a functional specialistWorking in healthcare, and looking for a change? If you’re a nurse, occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as an assessment specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call, or in-person, either at one of our consultation centres or in customers’ homes.Job DescriptionOur functional specialists write reports which help the Department for Communities (DfC) make important decisions about a person’s health and care. So maybe you’re a nurse right now and you’d like to move away from direct care? This role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our customers’ health conditions/disabilities and how they impact their lives. And we need people who can balance that with great computer skills, impartiality and strong time management.It’s a challenging role and can be quite different from other healthcare professions, and that’s why we take your training and development seriously. You’ll begin with a 12 week, training programme (Mon-Fri, 9am-5pm) with time set aside for self-development learning. We also have 3 day and 4 day options available.The first six months can be the most difficult, so we’ll be there to support you, with close mentorship provided as you work on your ongoing development. Everyone starts at £38,500 per annum (pro rata for part-time) plus a 5% training bonus. On achievement of remote approved status, your salary will increase to £39,900 per annum (pro rata for part-time) plus up to 10% bonus. On achievement of face to face delivery, your salary will increase to £41,500 per annum (pro rata for part-time) plus up to 10% bonus.Overall, you’ll have the opportunity to grow your healthcare knowledge, and gain skills and experience which could open new doors for you. Many of our functional specialists go on to become team managers, clinical trainers, clinical coaches and quality auditors.If you’re looking for a change, including more regular working hours, a competitive salary and a host of other benefits, and are ready to expand your skills and experience, this could be the role for you.What you’ll be doing:conducting initial reviews, paper-based, face-to-face, video or telephone assessments to evaluate how a customer’s health condition or disability affects their day-to-day lifeour hybrid model means you’ll be based at home and assigned to work from your nearest consultation centre on a rota basis to deliver face-to-face consultations. You’ll spend additional time in our centres or office locations to catch up with your manager and wider team or attend in-person training sessions.observing and reporting on an individual’s ability to carry out activitiesanalysing and interpreting clinical information and supporting evidencecreating one comprehensive 3,000-4,000-word report of the evidence gathered for each claimant, up to a maximum of 3 per dayensuring enough detail, evidence and justification are given to support the DfC in making decisionsdeveloping your clinical knowledge and learning about the health conditions which are less familiar to you.QualificationsWhat we’re looking for:one year's post-registration experience as a nurse, occupational therapist, physiotherapist or paramedicfully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PINexcellent observational and communication skills, giving you the ability to listen, empathise and dig deeperthe ability to work quickly, producing reports in a timely manner and hitting targetssolid experience with using IT and Microsoft Office, as well as remotely accessing systemsa current valid driving licence or access to a form of transport to attend your nearest consultation centreSuccessful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government assetsAdditional InformationYour working hours:While you’ll be contracted to work 7.5 hours per day, 22.5 or 30 hours, 3 or 4 days per week, you’ll be able to agree your actual working hours with your line manager after training. We’ll consider your work-life balance, as well as the needs of the business, to try and create a working pattern that benefits both of us. Working patterns can be between the hours of 8am and 8pm, Monday to Friday and include an hour for lunch, unpaid. For example, 8am – 4:30pm or 9am – 5:30pm. We’ll also try to give you a minimum of 4 weeks’ notice of any changes to your rota if they are needed.About Capita HAASCapita was awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).HAAS is a new service that will bring together existing assessment services, for disabled people and people with health conditions, under a single provider in each geographical region. This will make accessing support simpler and easier for some of society’s most vulnerable people.Capita will deliver assessments for Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC), as well as a number of specialist benefits including Child Disability Living Allowance (DLA) and Veterans UK assessments.Capita has been delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.What’s in it for you?A competitive basic salary of £38,500 per annum (pro rata for part-time) plus up to 5% training bonus, rising to £39,900 per annum (pro rata for part-time) on achievement of remote approved status plus up to 10% bonus. On achievement of face to face delivery, your salary will increase to £41,500 per annum (pro rata for part-time) plus up to 10% bonus.25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave (pro rata)Annual professional registration fee reimbursed and supported revalidationThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceCompany matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty moreOpportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technologyRefer a friend reward schemeAccess to the Headspace app for you and up to 5 family or friendsAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 41,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.What we hope you’ll do next:Choose ‘I'm Interested’ to fill out our short application, so that we can find out more about you.We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employeesAs a Disability Confident Leader we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Adaptations are available on request. For further information or to discuss any reasonable adjustments you may need, please contact us on or 0300 303 8544Capita Health Assessment Advisory Service
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