Job Description
Multiple large transformation programs across Digital, Registry & CloudLeverage your skills and experience in a role where you can make a real differencePermanent position based in Sydney salary $90,749 - $101,716 plus 15.4% SuperA future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all Australians. We value what you will bring. We value those with sharp, analytical minds and are open to challenging the way things are done.The teamThe Chief Technology Office provides a wide range of IT facilities and support services to ASIC. Regional Onsite Support is a national team that is part of the wider Service Operations & Enablement group providing IT services to ASIC. We invite you embarked on a major digital transformation journey with ASIC.The roleThe primary purpose of this role is to provide video conferring (VC) support to the organisation, correct VC faults locally and remotely, and liaise with external vendors to ensure VC functionality. As part of the team, you will be asked to contribute to national IT projects, assist with level three support, and continually upskill your IT knowledge for career progression.About you:We are looking for someone with strong people & technology skills with a minimum plus years' experience in a similar environment & have a Good understanding and experience Video Conferencing knowledge.You will also have/be accountable for but not limited to:Assist in providing VIP support for Commission and Senior Executives nationallyMaintaining, updating, and supporting AV EquipmentUpdating of internal registers and procedures to reflect the status of AV rooms, including maintenance reportsConduct AV audits as required including compiling of scheduled reports.Taking ownership of customer issues and requests by proactively managing a positive client experience and ensuring results are communicated to the client clearly and meaningfullyAV Skills and ExperienceRelevant experience in an AV incident response roleCrestron AV (or similar) deployment experienceMicrosoft Teams support experienceUnified comms experience covering Webex and Zoom.About ASICASIC's remit is one of the broadest of regulators across the world.ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system.Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.Through Moneysmart, we aim to improve the skills and knowledge of Australians and provide information and tools to help them in their decision making.A future with ASIC means that your work will contribute to achieving ASIC's vision for a fair, strong, and efficient financial system for all Australians.ASIC is committed to a providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities.To work with us, you need to be an Australian citizen, and be prepared to complete an ASIC Suitability and Baseline Assessment which is issued ASIC's Security team.View the position description for more information or click ‘apply' to start your application. Please include a brief resume.Applications for this role will close at 11:59pm on 12 July 2024.ASIC
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