Job Description
Job Description:Are you a customer focused individual looking to take the next step in your insurance career?Hybrid Working Arrangement – work between Home and our Osborne Park OfficesWe welcome applications for those interested in part-time opportunities.Client Executive | Osborne Park, WAHIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeDaily phone interaction with existing SME clients regarding their ongoing insurance / risk needs.Building strong rapport with each client through listening to their needs and wants.Asking thorough questions about client’s requirements and providing suitable education on additional HIAIS products and services where applicable.Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex client needs via phone, email and in-person.Regularly collaborating with the Client Manager regarding your ongoing workload / development.Daily interactions with colleagues to receive, and provide them, ongoing support regarding client requirements.Responsible for Credit control of all their client invoicing i.e. debt management, payment enquiries and settlements.Skills and experience that will lead to successThis position will suit someone with the following experience:Comparable client servicing experience.Insurance industry experience advantageous.Tier 1 Accreditation or willingness to obtain.Strong experiences using software programs, such as CRM / MS Excel and Outlook.Eagerness to grow a career in insurance.Ability to multi-task and complete various complexity of tasks to deadlines.Ability to assess, and complete, work with a high level of attention to detail.Full time and Part Time applicants encouraged to apply.How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email#LI-NW2 2547627Aon
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