Job Description
Job DescriptionAre you a Key Account Manager and eCommerce expert who is looking for an exciting new opportunity? Come join our amazing team to help us continue to grow our eCommerce channels in Australia !Core ResponsibilitiesReporting to the eCommerce Channel Director ANZ, as an eCommerce Key Account Manager, you will build and maintain winning partner relationships; you will be encouraged to find new solutions with a test and learn approach; and you will balance excellent execution of our BU priorities with a strategic approach to ensure sustainable consumer sales growth.Continue to build strong customer relationships and deliver planned joint business plans.Lead detailed account business planning including short to long term strategy for accounts which are aligned to the strategic direction set for these accounts.Key Account Management responsibility for selling in, consumer sales targets, demand planning, forecasting, and account P&L management.Champion the use of data and undertake analytical reporting including, track and report Consumer Sales, Selling In, In-stocks, Sell through rates and other metric measurements.Define and drive shopper value proposition of accounts to improve commercial opportunities.Build strong collaboration with the Marketing, Finance and Operations team to support the sales initiatives. Liaise between Customers and Order Management to ensure seamless communication and timelines are achieved.Have a learning mentality to adapt to the evolving online retail landscape environment.Personal development – take ownership of your own individual development plan to target priority competencies and stay at the forefront of emerging trends.This role may require you to work with other stakeholders outside of Australia, in a different time zone.Play your part in our team succeeding!The eCommerce team is a dynamic, supportive and professional group who strive to deliver best in class service to our retail partners and accelerate the mutual value of our businesses. The role of the KAM is to represent the LEGO Group in their day to day interactions with our business partners, bringing to life and delivering on our Partner Promise, and in true LEGO fashion, have fun doing it and ultimately bring the LEGO play experience to many more children in Australia.This role will lead Amazon and key strategic accounts within eCommerce, working across the business with multiple functions to drive growth. The successful applicant is encouraged to bring digital and ecommerce expertise and experience to not only drive the success of the channel, but to help build stronger digital capabilities in the Sales team and overall BU to innovate for the future.Do you have what it takesBachelor’s degree or equivalent experience in business or related.Experience in Ecommerce or closely related digital field.Experience in working with online platforms, ideally experience with Amazon Retail or in sales function as an account manager/buyer-experience in e-retail.Experience in eComm on-site and off-site campaign/promotion planning and execution with proficiency in data analytics, data-driven mentality.Experience managing digital metrics (UV, CTR, ROAS) and joint business planning.Proficient in Microsoft Office, especially in Excel and PowerPoint.Shopper oriented, customer-focused. Familiarity with customer/ partner management with strong influencing skills & effective communication skills.Cross-functional collaboration experience with marketing functions, especially digital marketing (preferably performance marketing).Preferably 10+ years working experience in FMCG and/or Commercial driven functions at international Consumer Goods companies, preferably in front-line roles.Strong financial competence and analysis with the ability to be able to draw recommendations and conclusions.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.What’s in it for you?Here is what you can expect:Family Care Leave - We offer enhanced paid leave options for those important times.Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.Just imagine building your dream career.Then make it real.Join the LEGO® team today.Lego
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