Job Description
OverviewAs a manager analytics strategy and delivery within our organization, you’ll effectively manage the analytics delivery business and team, re-defining alignment as the organization continuously evolves.As a thought leader for data and analytics you will provide leadership and direction to ensure the effective implementation of strategies, business plans, standards and processes.The scope of this role includes analytics delivery, Data strategy and governance, Data management and coding.How you’ll make a difference: You’ll turn data into knowledge that benefits workers and employers across B.C.Where you’ll workAt WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.In this role, you’ll work primarily from our Richmond office, with some flexibility to work from your home in B.C.What you'll doAs a manager analytics strategy and delivery you will:Effectively manage a cross-functional team of data and analytics professionals by providing leadership, delegating, and giving direction in the development of operational plans, priorities, and objectives.Provide input and leadership into departmental business planning and key decisions.Identify and drive departmental improvements in productivity, timeliness, quality, customer experience, business value realization, sustainability, and team experienceInfluence key business roles to think strategically about data, managing their business through use of data, measures, and analytics tooling, and leveraging data/analytics for specific ‘business activity and decision optimization’ use-cases.Provide education and examples on where data and analytics can benefit a business area; endorse the “analytics maturity is business maturity” concept and be a driver of continuous advancement.Continuously improve business value delivery through analytics by leading in the creation and execution of analytics business roadmap projects and improving analytics maturity using departmental maturity frameworks and value-based metrics.Partner with the business to prioritize analytics roadmap projects as part of business analytics product management; influences priorities by connecting the dots to potential value and utility.Be the relationship manager and business partner for assigned business areas by promoting a customer-centric approach. Defining customer service approach, requirements, and measures for the team.Be the ultimate change manager for analytics/report/data changes within the assigned customer area;Is this a good fit for you?We’re looking for someone who can:Lead through change and create a vision and strategy for a team of employees, contractors and suppliersPresent information, influence others, build effective relationships and work collaboratively with well-developed verbal and written communication skillsDemonstrate knowledge and experience in business operations, data and analytics and project managementAct in a professional capacity as a trusted business partner with analytics expertise. Set expectations with customers; respond to client needs and areas of concerns; resolve issues and escalationsAnalyze complex technical challenges and provide technical solutions with a strong focus on customer serviceCreate a supportive and healthy working environment within the department by providing support, ensuring effective communication, promoting teamwork, and providing opportunities for staff involvement in planning and recognize employees' contributions and achievementsDemonstrate success as an effective leader reflecting the WorkSafeBC Leadership Values and CompetenciesYour background and experienceA bachelor’s degree in related disciplineA minimum of five years of in a technical roleMust be technically proficient in data and analytics with working knowledge of analytics technologies and Microsoft Office technologiesWe’ll consider an equivalent combination of education and experience.Important to knowBefore we can finalize any offer of employment, you must:Consent to a criminal record checkConfirm you’re legally entitled to work in CanadaWorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy is suspended effective January 9, 2023; however, we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.Who we areAt WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.What’s it like to work at WorkSafeBC?It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.Learn more: Discover .Our benefitsAs a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:Defined benefit pension plan that provides you with a lifetime monthly pension when you retire4 weeks of vacation in your first year, with regular increases based on years of serviceBenefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending accountOptional leave arrangementsDevelopment opportunities (tuition reimbursement, leadership development, and more)Learn more: Find out .Salary: $127,804 - $155,281/annuallyWant to apply?Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.Please note that we will be starting assessments prior to the closing date.We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.WorkSafeBC
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