Job Description
Overview:Our team at WOW! mobile boutique™ is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.As a Store Manager, it is your responsibility to make sure your location is delivering excellence in customer experience; follows all operational policy and procedures and meets sales goals and objectives, while supporting the WOW! mobile boutique™ brand promise to provide the customer with the most helpful, friendly, unbiased advice. You lead by example and create an environment where team members receive regular coaching and development.What you will achieve:Enjoy leading a sales team in a fun, dynamic and results driven cultureInspire your Team to deliver on our brand promise of offering customers a helpful, friendly, unbiased, and thoroughly enjoyable retail shopping experience that will consistently generate a response of WOW!Responsible for achieving all key business objectives including sales, revenue, and customer experienceEffectively communicates and participates in the achievement of all sales targets including activations, accessory and warranty attach and other identified KPI’sEnsures that all Team members understand and execute our non-negotiable selling standards with every customer interaction while delivering our brand promiseActively engage shoppers, determine their needs using lifestyle questions to provide a customized unbiased wireless solutionDemonstrate wireless products, present accessories and device protection and attempt to close sales with each and every potential customerEffective organization and planning skills with the ability to schedule people and tasksEnsures that the kiosk meets all operational standards, and is compliant with all Loss Prevention policies and proceduresYou have the following skills?3-5 years store supervision and management experience developed in a retail organization, preferably within the wireless or electronics sectorDetail oriented and results focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgencyDiploma or Degree in Business, Marketing or equivalent is an assetComputer aptitude with strong skills in Microsoft officeComfortable with modern technologyFlexible to work a variety of shifts including evenings and weekends based on business needsWhat we offer:Competitive salaryExcellent Commission structureRewards & Recognition, based on weekly and monthly targetsBonusCompetitive group benefit packageVacation: two weeks, prorated based on hire datePhysical Job Requirements:Ability to lift 30-50 poundsAbility to stand for extensive periods of timeWhat Other Companies may call this job:Wireless Sales Store ManagerMobile Phone Sales ManagerKiosk Sales ManagerRetail Store ManagerOnly those candidates selected to move forward to the next step of the interview process will be contacted.WOW! boutique mobile is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.During the recruitment process, all applicants will be required to complete an online assessment and provide consent for criminal background checks.Match Retail is a certified Great Place to Work® in Canada!We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently. Requirements:Wow! Mobile Boutique
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