Job Description
About usAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.About the roleWe're seeking a dynamic SAP Functional Analyst to be part of our I.T. team at our Chadstone location. In this role, you will be responsible for the configuration, support, and enhancement of our SAP systems, focusing mainly on MM and some SD functionality and processes, helping Officeworks deliver outstanding service to our customers and support our internal teams.Key Responsibilities:Develop and implement IT changes aligned with Officeworks' strategic objectives.Collaborate with internal business customers and IT delivery teams to understand requirements, design solutions, and implement changes.Lead functional designs for new and existing IT application changes.Manage and execute small to medium IT application enhancements and projects.Produce and maintain standards for technical designs and program specifications.Ensure IT systems comply with Quality Standards and meet user expectations.Maintain ITIL best practices and agile methodologies for Incident, Problem, Request, and Change Management.About youKey Skills and Experience:ITIL certification is advantageous.Up to 5 years of experience in application configuration, ideally within the retail industry.Minimum 3 years of experience with SAP S/4HANA.Proven experience with IT systems support, particularly SAP.Strong planning, organizational, and project management skills.Exceptional communication, negotiation, and presentation abilities.Demonstrated problem-solving skills and the ability to thrive in a team environment.Passion for IT solutions and a keen interest in emerging technologies.Ability to handle stressful situations with composure.Attention to detail and the ability to influence key stakeholders with a customer-centric approach.Technical Proficiencies:Expertise in SAP ERP, SAP POS/DM, and SAP CRM.Proficiency with Microsoft Office and ServiceNow.Our cultureIt's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:An inclusive, diverse, and supportive environment.Flexible working arrangements to best support your individual needs.A key focus on wellbeing and safety.Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.Ongoing training and development opportunities to progress your career.Industry leading Growing Families policy.At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.Officeworks is a 'Circle Back Initiative' employer - we commit to respond to every applicant.Officeworks
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