Job Description
PracticeTechnologies Infrastructure & CloudLocation Luxembourg, LuxembourgType Contract A client of mine, based in Luxembourg, is looking for a ServiceNow Engineer to join their team.This role is hybrid, with 3 days a week onsite in Luxembourg.You will need to be fluent English & French speaking.The role is initially for 6 months, and is expected to be renewed.Job description:Release Management:Plan, coordinate, and execute ServiceNow releases.Ensure that all versions are properly tested before deployment.Collaborate with development teams to integrate new features and bug fixes.RUN Backlog Management:Prioritize and manage the backlog of ServiceNow-related requests and incidents.Ensure rigorous follow-up of tickets and ensure that they are resolved within the given deadlines.Contribute to the analysis and identification of incident trends to propose proactive improvements.Qualifications and Skills Required:Proven expertise on the ServiceNow platform.In-depth knowledge of ServiceNow's CMDB, Request Management, and Incident Management modules.Experience in managing releases and changes.Next Ventures
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