Job Description
We are seeking a friendly, organized, and empathetic Veterinary Receptionist to join the team. The ideal candidate will be the first point of contact and will play a crucial role in ensuring the smooth operation of the clinic.Greet clients and their pets warmly upon arrival at the clinic.Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate staff members.Schedule and confirm appointments, surgeries, and follow-up visits.Maintain accurate and up-to-date patient records in our database.Process client payments and manage billing inquiries.Assist in managing the inventory of office and medical supplies.Communicate effectively with veterinary staff regarding patient needs and appointments.Provide basic information to clients about clinic services, policies, and procedures.Handle client concerns and complaints with professionalism and empathy.Ensure the reception area is clean, organized, and welcoming.Flexible Working Hours|Competitive SalaryPrevious experience in a veterinary clinic, medical office, or customer service role is preferred.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Compassionate and patient demeanor, with a genuine love for animals.Ability to work flexible hours, including evenings and weekends, as needed.A well known vetinary practice in Redhill.Competitive salary commensurate with experience.Flexible HoursEmployee discounts on veterinary services and products.Opportunities for professional development and continuing education.Supportive and collaborative team environment.Page Personnel
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