Job Description
DESCRIPTIONAmazon's European Transportation Network Design team is responsible for getting Amazon packages to customers more reliably, faster, cheaper, and with a lower carbon intensity, while managing to grow the shipped volume by double digits every year.As a Program Manager for Network Design, you'll lead programs focusing on driving strategic initiatives and solving recurring problems around delivery quality, speed, cost and carbon across EU . You don't just solve problems once, you build new tools and improve processes to make sure the problems stay solved. This is essential to the scalability of the Amazon Transportation Network.Do you recognize yourself in this?- You are data-driven and enjoy analyzing large quantities of data and turning them into crisp insights- You are an excellent problem solver, with a demonstrated ability to bring structure to complex projects and break them down into smaller pieces- You are able to deliver projects against tight deadlines and are comfortable with competing priorities.- You get energy from finding root causes for recurring problems and inventing new tools and processes to avoid them.- You are eager to learn about the complexities of Amazon's transportation network and the systems that support it. At the same time, you have the communication skills to explain this to someone without subject matter expertise.- You are able to coordinate multiple cross-functional projects in parallel across Tech, Operations, Supply Chain and Finance.- You have a drive to constantly learn and improve yourself- You can translate strategic directions into a project roadmap and build the resourcing plan to deliver on this roadmapThen this is a role for you! We're looking forward to your application.The position is based in Amazon's European headquarters in Luxembourg, a city widely known for its beautiful setting, livability, and highly international population with foreign nationals making up over half of the population.Key job responsibilities- Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables- Use data to understand operational challenges and create continuous improvement initiatives- Work with a variety of other Amazon departments to identify and leverage best practices- Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress- Manage stakeholders and internal processes, and define standardsA day in the lifeAs a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team's success.BASIC QUALIFICATIONS- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon
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