Job Description
Business Analyst role working within the Engineering Technology teamWorking on challenging and exciting initiatives24 Months fixed term contract position - based at our Collingwood Office with hybrid WFH flexibility.Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more oftenAs a Business Analyst, you will be providing business analysis within QF group AOCs including requirements/use case elicitation and development, process mapping and analyst support to the eMRO project. You will support projects throughout the lifecycle with emphasis on requirements, process, test and implementation activities at the direction of the Project Manager / Product Owner. Also supporting the development and evolution of Business Analysis within Jetstar.Jetstar will be replacing its current critical Maintenance Information System (TRAX) to a modern application architecture based on a similar data structure called eMRO. eMRO is a leading-edge device-agnostic application designed to cater to virtually every aspect of aircraft maintenance & fleet management. Deployed via any web browser, this technology lets you stay connected no matter where you are. eMRO is a fully integrated product which allows complete information flow between the modules throughout the system. The software provides the means to manage and maintain all information generated by a maintenance organization. With an open architecture and easy installation, eMRO was built to empower users. This solution gives you the accessibility that maximizes productivity and streamlines business processes.Key responsibilities of this role will include:Deliver BA outcomes in accordance with agreed governance standards, methodologies, work practices, systems and toolsApply best practice BA methodologies in support of eMRO discovery and migration projectContribute to Group IT continual improvement initiativesEffectively work with key business stakeholders, program and project teams to gather requirements & capture business needs utilising various methods including meetings, workshops, process analysis, research etc.Ensure detailed business and / or functional requirements are clearly and accurately documented.Must be able to clearly and simply articulate business requirements from a business perspective; whilst still being able to produce functional documentation which provides sufficient detailReview and validation of high-level processes, systems and reporting to ensure full coverage of requirements.Ensuring ongoing business and functional requirements are captured & validated ensuring the Project / Program successTo be considered for this role you will have:Tertiary qualification in business / Information TechnologyMinimum 5 years demonstrated experience working in a business analyst roleExperience working on CBAP, Lean, Six Sigma and Agile BAExperience working with cross-functional stakeholders to identify opportunities to extract operational benefit from re-engineering, of process, resource, and scoping of key technology initiativesExperience with general business requirements management / documentation for IT changes and understanding business driversExperience in working and delivering BA outcomes in large scale IT projectThis is an exciting role where you’ll get to be part of a smart, driven, high performing team with real opportunities for you to make your mark and build your career within a great organization in an exciting industryAbout JetstarThe Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.Our CultureJetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.Our BenefitsTeam members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.Inclusion and DiversityJetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.Applications close: Wednesday 31 July 2024Jetstar
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