Job Description
At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes. We are currently looking to add new talent to our growing team!About the Role:We are looking for an remote based A-Player, National Account Manager to support a dedicated list of assigned Dealership Service Marketing Clients. The National Account Manager is responsible for performing review calls with 95%+ of assigned Dealers by meeting cadence, focusing on current successes, campaign budget increase potential, add ons and/or adjustments. Candidates must be customer focused, reliable, analytical, upbeat, and able to keep a fast pace.Qualified Candidates Need:Strong working knowledge of Microsoft Windows and Microsoft Office applications with the ability to learn new software applications quickly and be comfortable working on different types of programs1-2 years of customer service experienceClear, professional verbal and written communication skills, projecting a professional company image, the ability to type 30 wpm and be well organizedCritical and creative thinking, reasoning, and problem-solving skillsTeam player who takes initiativeFollow processes and instructions given verbally or through documentationAbility to work independently and manage multiple tasks accurately with minimal supervisionFlexibility and adaptability in a fast-paced, ever-changing business environmentAbility to adhere to stringent timelinesDealership marketing experience is a plusSoft sales experience is a plusEssential duties and responsibilities:Review and contact 95%+ of assigned Dealers by meeting cadence for campaign budget increase potential, add ons and/or adjustmentsDevelop and nurture strong customer contacts and positive, proactive relationships with dealership managers ensuring open streams of communicationReview Marketing Campaign results as assigned, to maintain a high rate of return for the client and high customer retention for the company as wellRequest sales tools as neededDevelop and maintain in-depth understanding of the software products to understand their capabilities, features, and benefits to be able to support the customers’ needsMaintain effective task notes through excellent documentation and organization while utilizing CRM, Google Docs, etcAssist with special projects or other duties as assigned by department head or immediate supervisorGain a high-level understanding of our company's products with special attention to Automotive Industry MarketingAssisting with other workers' tasks/requests is requiredIn Return for Your Expertise, You Will Receive:Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.Home office setup support for remote employees.A welcome “swag bag” with branded clothing as an official welcome to the team.The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.Compensation Range: $45,000-50,000Powered by JazzHRDynatron Software
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