Job Description
Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.Position: System Support Analyst IILocation: Toronto, ON M5S 2X9Duration: 4 MonthsJob Type: ContractWork Type: OnsiteLanguage: EnglishJob Description:Install, configure, and support an organization's local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system.Responsible for monitoring network to ensure network availability to all system users.Education/Experience.Associate degree in computer related field required.Bachelor degree in computer science preferred.2 to 4 years experience required.Skills and Competencies:Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.Ability to work independently and manage one's time.Ability to identify, interpret and evaluate system and network requirements.Knowledge of computer hardware and software as it related to LAN/WAN.Major Job Duties and Responsibilities:Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.Perform data backups and disaster recovery operations.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Configure, monitor and maintain email applications or virus protection software.Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Perform other duties as assigned.Work with Lab Compute Project Manager for specific tasks such as system IP or DNS changeHelp with network setup or VM migration or storage setup or system setupWork with Network, Lab Compute, and End Users (System Owners) etc.Communicate and Execute as per the planSkills:Highly focus, Disciplined and DrivenGood Communication and Interpersonal skillsProblem solvingTechnical knowledge - WIN, Linux, LAN, WAN, Firewall, Virtual Machines, Network Storage, Servers, DNS, Active DirectoryExperience:At least 2 years of experience on Compute infrastructure projects.Intermediate to advanced Linux expertise in Shell scripting with DNS IP re-addressing experience.Candidate needs to convert servers over to a new Business Unit and understand shell scripting on either SLES11 or SLES12 or a similar Linux flavor.TekWissen Group is an equal opportunity employer supporting workforce diversity.TekWissen
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