Job Description
Fountain Tire Drayton Valley is searching for a friendly, dedicated, and knowledgeable individual to join our team as an Inside Sales Representative.What do we offer? At Fountain Tire, you’ll have a great place to work:Competitive compensationThe opportunity to work with an excellent team and great customersRegular day shiftsGreat discounts for you and your family on tires, parts, and mechanical servicesHealth, Dental and Vision Benefits and RRSP Matching ProgramThe opportunity to enter our management training program to become a store Manager/PartnerAs part of the front-line staff, the Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required tire service and tire requirements. Your duties will include:Greeting and communicating with customers on all aspects of serviceSharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.Scheduling customer appointments for tire services.Recommending tire service, specialty tire service, and wheel service to customers.Ensuring that all products are billed accurately to the customer.Completing proactive calls to customers to determine their satisfaction level with the service received.What does it take to get on track?Previous experience in the tire industry is an assetHeavy truck and OTR tire knowledge is an assetExcellent customer service and time management skills1 to 2 years of retail Customer Relations and or Customer Service.Strong interpersonal skills with ability to build a team and work as a team.Ability to work well under pressure in a fast paced, ever changing high-volume environmentCurrent, valid driver’s licenseApply online today! at fountaintire.com/careers/ or stop by our store!Fountain Tire
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