Job Description
FDS Contracting LTD are a leading specialist in the design, installation, and maintenance of smoke ventilation systems.Due to the continuous growth and recent restructuring of the company, a new position for a Team Administrator has opened at our head office located in Greenhithe, Kent. The main responsibility of this role will be to become a key point of contact within our sales and estimating department for colleagues and clients while assisting the department directors and Administration manager where necessary. To be successful in this role, you must have excellent organisation skills, the ability to prioritise tasks and meet deadlines.This role is a part-time role, with a minimum of 25 hours per week.ResponsibilitiesLiaising with team members and clients via telephone, email, and Microsoft TeamsArranging meetings between Sales and other departmentsArranging Client meetings / Client entertainment for the Sales Team.Accurately processing enquiries, downloading / storing informationRequests for information from ClientsRaising of orders, and sending acknowledgement lettersData input into internal systems and spreadsheets relating to new ordersGeneral administration such as scanning, filing and processing expensesAssistance with CRM and sales / forecasting reportsAssistance with Client surveys and the processing of feedbackCompleting Pre-Qualification Questionnaires (PQQ’s)Miscellaneous administrative tasksCreating agendas and minute takingFDS Contracting LTD. will not accept enquiries from recruitment agencies for this position.In line with our GDPR requirements, all unsuccessful CV's and applications will be kept on file for a maximum period of two months, following employment of the successful candidate for this position.RequirementsSkillsExcellent verbal and written communication skillsProficient I.T Skills (particularly Microsoft Office including Word, Excel, and Outlook)Ability to liaise with all levels of the business and external clients from Admin to Directors in a confident manner.Ability to work in a fast-paced environment and meet deadlines.Confident, Empathy, Calmness and Impervious when speaking to clients.Strong time management allowing to prioritise tasks.RequirementsGCSE Maths and English (Grade C/4 or above)Proven work experience as a Team Co-ordinator, Administrator, or similar roleFamiliarity within the Construction Industry – preferred but not essential.Experience with Salesforce, Eque2, Sage and Constructionline – preferred but not essentialBenefitsCompany performance related bonus schemeIncome Protection and Life InsuranceTeam and Company Wide Summer and Christmas PartiesFree electric charging onsiteEmployee of the Month SchemeTraining & DevelopmentVitality Private Healthcare PlanFire Design Solutions
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