Job Description
About this roleLocation | CFA Headquarters Burwood EastFull Time | OngoingPTA 2 | $60,524 pa (plus 11.5% superannuation)Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.Want to read more about the Country Fire Authority (CFA) click .About the RoleWe have an exciting permanent, full-time opportunity available, for an adaptable, energetic and confident Administrator to provide a front-of-house reception experience for CFA members and visitors.Your responsibilities will include:Provide excellent customer service to all visitors and callersVisitor management and oversight of ‘visitor pass' processManage a high volume of phone and email enquiriesCoordinate the efficient dispatch and delivery of mail, parcels and other goodsPrepare documents such as letters, memos, presentations, reports, minutes and briefing notesOrder and procure stationery and goodsRecords management, data entry and basic financial administrationOther ad hoc administrative and project improvement tasks as requiredA detailed position description is attached.About YouCrucial to your success in this role will be your attention to detail, organisational and time management skills. You will demonstrate sound experience in the following areas:Good interpersonal skills and ability to build good working relationships with key stakeholdersAdministration skills and experienceExcellent computer literacy skills (including MS Office and databases)Good communication and customer service skillsDemonstrated organisational and time-management skillsAbility to work proactively with minimal supervisionDrafting standard documents, correspondence and reports to a professional standardAbility to work within a small and close-knit team with a focus on knowledge sharingIf you are someone who maintains effective and co-operative relationships with internal and external stakeholders alike and offers excellent customer service by delivering timely and professional responses this may be the next step in your career. The successful candidate will be located at CFA Headquarters in Burwood East.As applications will be reviewed daily, we encourage you to apply immediately.Why choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsGrowth Opportunities: Learning and developmentFlexibility: Hybrid work options with flexible work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Healthy for Life programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.Pre-employment ChecksOffers of employment will only be made to candidates who:Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.Applications close: 11:59pm 8 August 2024.If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, emailThe Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement . For access and correction of the information we have collected, contactCountry Fire Authority
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